John Lewis Partnership
Supermarket Assistant
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Supermarket Assistant
About the Role
As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can’t compete with—passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about Waitrose and keep them returning again and again by earning their trust and loyalty for a lifetime.
In addition to your contractual pay, any time worked between 22:00–06:00 will attract Night Premium at a rate of £3.75 per hour. This also applies to existing Partners enrolled in Enhanced Hours Premium.
Key Responsibilities
Alongside outstanding customer service, your role will include:
- Stock replenishment to ensure shelves remain full and products are correctly positioned
- Fulfilling online customer orders for delivery by our drivers
- Reducing waste through proper product due diligence and markdowns for expiring items
- Supporting the wider shop team, including checkout operations, Click & Collect, and on-demand orders
- Maintaining a safe, tidy, and efficient workspace
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Requirements
Essential Skills/Experience
- Strong communication skills to collaborate effectively with both colleagues and customers
Desirable Skills/Experience
- Previous experience in a customer-facing role
- Up-to-date knowledge and strong interest in food and drink trends
- Flexibility to support the entire branch as needed
Salary: £13.00 per hour (£13.25 after 90 days) Contract Type: Permanent Hours: Part-time (26.5 hrs/week), including Monday, Wednesday, Friday, and Saturday Location: Waitrose & Partners, Newmarket (Fred Archer Way, Newmarket, Suffolk, CB8 8NY)
Learn More
Visit this link for a further overview. Closing Date: 7 July 2026
About the Partnership
As Waitrose & Partners, we’re the largest employee-owned business in the UK. We’re more than employees—we’re Partners, guided by our purpose to build a happier world.
Our Values
- Never Knowingly Undersold on price, quality, and service at John Lewis, and food-lovers’ passion at Waitrose
- Ownership—we share responsibilities and rewards collectively
- Diversity & Inclusion where everyone belongs and can thrive
- Flexibility—we support flexible working, flexible hours, job sharing, or shorter contracts where possible
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Important Notes
- Some roles require pre-employment vetting, including DBS checks—random checks may occur in recruitment
- Apply early as vacancies may close with high demand, especially if we receive many applicants
- Talk with your hiring manager during the interview about balancing work and life flexibility
Ownership & Culture
No employee is just an employee—you’re a Partner, with shared stakes in our success. We’re driven by a collective responsibility, kindness, and mutual respect, facing challenges and celebrating victories together.
🚫 Final note: DBS checks handled by external third parties; financial probity checks may apply for certain roles.
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