Waitrose & Partners
Supermarket Assistant Team Leader Nights
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Supermarket Assistant Team Leader Nights
Team Leader – Waitrose
About The Role
As a Team Leader within one of our Waitrose shops, you’ll help make our difference felt by our customers on every visit, delivering Partner-led service and a passion for food that our competitors cannot match – passionate Partners serving food lovers.
Your drive to go the extra mile to support both customers and Partners will shape the experience our customers have of the Waitrose brand, ensuring they return time and again by earning their trust, loyalty, and long-term satisfaction. Throughout, you’ll work to maximise sales and profit.
Key Responsibilities
Due to working time regulations, applicants must be 18 years or over to apply.
Aside from providing exceptional customer service, your role includes a range of shop-keeping and operational tasks to ensure smooth and efficient operations:
- Support the shop’s management team with managerial duties and collaborate across all areas to meet customer demand.
- Ensure Partners operate in a safe, legal, and compliant manner.
- Fulfill online orders for direct customer delivery.
- Manage stock replenishment, keeping shelves stocked and products in the right place.
- Assist with wider team support, including minimising cash-management tasks, managing Click & Collect, and fulfilling on-demand customer orders.
- Be proactive in driving the shop’s commercial performance, constantly seeking ideas to refine operational efficiency.
- Reduce wastage by following product due diligence and applying markdowns to items reaching their sell-by dates.
- Maintain a safe and tidy working environment through general shopkeeping tasks.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Skills & Experience
- Strong people and leadership skills.
- A solid understanding of retail operations and strategies to maximise sales success.
- Experience in a customer-facing role.
- Skilful stakeholder management, particularly when collaborating with third parties and managing Partners.
Desirable (Internal Partners only):
- Certified as a Duty Manager.
About The Partnership
We are the UK’s largest employee-owned business, and the creators of John Lewis and Waitrose. As our Partners, we’re not just employees—we are doctrine by our purpose: building a happier world.
Our Values in Action
- We’re defined by our commitment to being brilliant at retail, continuously innovating, adapting, and diversifying.
- Never Knowingly Undersold in terms of price, quality or service for John Lewis.
- For Waitrose, every day is about passionately serving food-lovers.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
As Partners, we share in ownership—both responsibility and reward. We use our voices to drive success, even through challenges, following our behaviours and treating everyone with kindness and respect.
We own the future of our brand, ensuring it remains inclusive and thriving. An environment where differences are celebrated, and opportunities for personal and collective growth are cherished.
“As Partners, we make all the difference. And we own it.”
Important Notes
-
Some roles are subject to pre-employment vetting, which may include DBS checks. If required, you’ll be informed during the recruitment process and provided with necessary guidance—completing related checks promptly helps avoid delays.
-
We may close vacancies early if there is high demand. You’re advised to apply early.
-
If you need a reasonable adjustment due to a disability, please contact us as soon as possible to help with reasonable accommodations during application.
-
Flexibility matters: we support compressed/part-time hours or job-sharing, wherever possible. Discuss preferences with your hiring manager during the interview.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills