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Supervisor
Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality Able to take responsibility for your team on shift to ensure service standards and safety/ security expectations are all met to the highest of standards Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience Able to deal with customer queries quickly and professionally Always willing to learn new skills and explore opportunities, be approachable and encourage ideas Able to support the Management team to deliver set goals Able to promote and market the venue, private hire spaces and events as appropriate to our customers
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Requirements
- Experience in premium food and bar establishments
Responsibilities
- Guide the bar team to deliver service excellence
- Liaise with the kitchen team to deliver a great customer experience
- Ensure product presentation is of outstanding quality
- Ensure service standards and safety/security expectations are met
- Train team members
- Deal with customer queries quickly and professionally
- Learn new skills and encourage ideas
- Support the Management team to deliver set goals
- Promote and market the venue, private hire spaces and events
Benefits
- Competitive rate per hour + tronc
- Be part of a brand new opening
- Training and development
- Career progression and promotion opportunities
- Discounts across all our pubs, bars and restaurants
- Team trips, regular incentives and socials
- Employee Assistance Programme (EAP)
- Referral scheme (up to £1000 per referral)
- Day off for your birthday
- Cycle to work scheme
- 30% discount across all our pubs, bars and restaurants
- End-of-Year Annual Staff Party & Prize draws
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About Queen's Head Shoreditch
Queen's Head Shoreditch is the ideal place for after-work drinks, outrageous burgers & classic cocktails in East London. Our gorgeous bar is the perfect spot to meet up with friends & family for drinks, a bite, or both on Shoreditch High Street.
Contact
Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!
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