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Supervisor - Burger King
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Supervisor - Burger King
Supervisor (Team Leader) – £27,700 per annum, 40 hours per week
Location: Birch Services, M62 between Junction 18 and 19, Heywood, OL10 2QH
As a supervisor, you’ll be the key support to your Store Manager, empowered to manage the unit effectively, offering exceptional customer service and delivering Burger King’s flame-grilled menu while transforming the rest stop experience.
About the Role
You’ll embody leadership, brand advocacy, and operational excellence ensuring Burger King’s reputation thrives in a bustling motorway services environment. Responsibilities involve leading teams, optimising sales, controlling costs, and cultivating a positive culture – with the potential next step being a management role.
What We Offer
- Annual bonus of up to £3,445
- Colleague discount (up to 60% on brands: Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more)
- Enhanced benefits including:
- Pension scheme
- Competitive sick pay
- Maternity, paternity leave, and life assurance
- Fabulous career progression: Funded qualifications and clear pathways to management roles
- Flexible working (adjustable shifts, compressed schedules, or fixed patterns for better work-life balance)
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Responsibilities
- Lead teams to uphold brand standards and exceptional customer service
- Drive profitability by maximising revenue and controlling costs
- Manage stock counts and process orders
- Collaborate with the Store Manager to set and meet targets
- Provide coaching, feedback, and identify training needs
- Respond promptly to customer feedback and address concerns
- Support team members in food and refreshment service preparation
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Requirements
- Previous leadership or supervisory experience (desirable)
- Passion for customer service excellence
- Strong communication skills and decision-making under pressure
- Ability to work independently and take reasoned action
- Must be able to access the motorway site by personal transport (no public transport available)
We welcome applications from shift managers, team leaders, duty managers seeking career growth, as well as crew members, assistants, or service staff looking for progression.
This role is internally referred to as Team Leader.
For busy roads, we’re busy about – applying couldn’t be better timed!
Apply today!
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