Moto Hospitality
Supervisor - Chow Asian Kitchen
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Supervisor / Team Leader
£28,505.25 per annum, 40 hours per week
Location: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
About the Role
As a supervisor (internally referred to as Team Leader), you’ll be the trusted operational counterpart to your store manager, empowered to run your unit effectively. This is a dynamic role focused on:
- Being an enthusiastic leader and brand ambassador
- Delivering Chow’s excellent range of Asian food and exceptional customer service
- Elevating the UK’s motorway services experience
You’ll drive excellence from the front while supporting team members, customers, and the Store Manager to meet high standards.
What We Offer Our Supervisors
- £3,445 annual bonus* (up to)
- Up to 60% colleague discounts on products from brands including:
- Costa Coffee
- Pret A Manger
- M&S Simply Food
- Burger King
- Greggs
- KFC
- WHSmith
- Enhanced benefits:
- Pension
- Sick pay
- Maternity/paternity leave
- Life assurance
- Fabulous development opportunities, such as:
- Funded qualifications
- Career progression paths into senior management
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Your Responsibilities
Team Leadership & Operations
- Lead teams to achieve excellent brand standards and customer service
- Maximise profit by driving sales and controlling costs
- Process stock counts and allocate orders efficiently
Coaching & Development
- Partner with the Store Manager in setting targets
- Spend time with team members for coaching, feedback, and training needs identification
Customer Focus
- Own and respond to customer feedback promptly and appropriately
Operational Support
- Assist in ensuring food and refreshments are prepared and ready for servicing customers
What We’re Looking For
- Previous experience of leading, supervising, or managing teams (highly desirable)
- A passion for delivering memorable customer experiences
- Strong communication skills and decision-making confidence
- Ability to work independently and make reasoned decisions under pressure
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Key Requirements
Flexibility: As this is a motorway services location, some sites may have limited/no access via public transport. Please ensure your team can access the site before applying.
Who’s Suited?
- Shift managers, team leaders, or duty managers looking to progress into management
- Team members, customer service assistants, or crew members seeking their next career step
Flexible Working Options
We support your work–life balance through flexible arrangements:
- Adjustable hours
- Compressed workweeks
- Fixed shift patterns
Where others’ journeys pause, yours just begins.
Apply today!
(Note: Internally, this role is titled Team Leader.)
- Psychometric bonuses subject to performance criteria.
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