JD Sports Fashion
Supervisor
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Supervisor
JD Sports Supervisor Role
JD Sports Fashion Plc, established in 1981 with a single store in the Northwest of England, has grown into a leading omni-channel retailer of Sports Fashion, Outdoors, and Gym products. Now a FTSE100 publicly quoted company, we aim to be the leading global omnichannel retailer in the sports and outdoor industry.
About JD
"Born in 1981. Built for Now." We’re more than a retailer—we set trends, break boundaries, and build communities. Whether you’re on the shop floor or driving innovation, your role shapes the future of the industry.
At JD, we thrive in a fast-paced, fearless, and ambitious environment. We value authenticity, collaboration, and never-ending progress. If you bring energy, big ideas, and personality, you’ll find your place in a high-performing team that celebrates your contribution. This is your moment—are you in?
Role Overview
Hourly Rate: £13.06
As a Supervisor at JD Sports, you’ll play a vital role in maintaining a smooth, high-quality shop floor experience. Your focus will be on guiding colleagues, upholding customer service excellence, and ensuring operational standards are met.
You’ll directly support Store Management with daily tasks to keep our teams and stores running at their best.
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Key Responsibilities
- Deliver exceptional JD service:
- Support customers, resolve queries, and maintain team presentation aligned with brand standards.
- Drive sales performance:
- Monitor service levels, leverage in-store devices to showcase the full product range, and assist with effective product placement.
- Maintain high visual and operational standards:
- Keep the shop floor clean, organised, and aligned with JD’s aesthetic and service expectations.
- Support daily operational tasks:
- Oversee opening/closing procedures, cashing up, and ensure accurate till operations.
Skills & Experience Required
- Previous supervisory or team-leading experience in fast-paced retail or customer-facing roles.
- Strong communication skills to confidently guide and support colleagues on the shop floor.
- Exceptional attention to detail for maintaining high standards in service, presentation, and operations.
- A passion for retail, with product and trend awareness. Alignment with JD Group values is essential.
Desirable Attributes
- Energetic, hands-on leadership: Thrives in fast-paced, busy environments.
- Confident problem-solver: Demonstrates strong customer-resolution skills.
- Interest in visual merchandising: Knows how effective presentation impacts sales.
- Positive team approach: A collaborative mindset with a supportive, uplifting attitude.
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What We Offer
JD Sports is committed to being an equal-opportunity employer, fostering a workplace where everyone feels valued, respected, and empowered. Our diverse teams thrive, and we embrace every voice.
As part of a growing, ambitious company, your work will align with our core strategic priorities:
- People-led approach
- Digital innovation
- Deep customer insight
- Operational excellence
Your contribution helps JD continue its top-tier performance, and in return, we reward you with:
- Incremental holiday allowance
- Staff Discount on qualifying purchases across JD Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym Memberships
- Personal development opportunities to advance your career:
- Access to apprenticeships
- Support for accredited qualifications
We recognise the tireless efforts of our teams, and we’re proud to offer these exclusive benefits as our ongoing thanks—tangible ways to enrich your professional and personal growth with JD.
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