HUGO BOSS
Supervisor - Manchester Airport
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Supervisor - Manchester Airport
Supervisor – HUGO BOSS UK Ltd | Manchester Airport
About HUGO BOSS HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment, with over 19,000 employees worldwide. We’re driven by passion, ambition, and expertise to create outstanding customer experiences and shape the future of fashion.
About the Role As a Supervisor, you’ll inspire and lead a team on the sales floor, ensuring exceptional customer service and achieving key performance targets. Supporting Fashion’s Evolution®, you’ll be one of the first to bring our cutting-edge collections from runway to customer, setting the standard for premium retail experiences.
Key Responsibilities
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Team Leadership & Sales Execution
- Supervise, assist, and motivate team members to meet individual and location performance targets, KPIs, and sales quotas.
- Guide the team to embody HUGO BOSS’ commitment to high-quality customer service and brand distinctions.
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Management & Strategy
- Collaborate with the management team to devise and implement action plans addressing both short and long-term objectives.
- Identify market trends, competitor insights, and local opportunities, then share findings with the Area Manager and retail team.
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Performance & Development
- Coach, develop, and train team members to refine product knowledge, selling techniques, and retail excellence.
- Foster a customer-centric culture, cultivating a loyal and repeat customer base through exceptional service.
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Process & Compliance
- Ensure adherence to retail procedures, policies, and the use of all available tools (social media, POS systems, etc.).
- Creatively adapt tools and processes to meet the evolving needs of the business.
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Market Context
- Stay informed about local trends and competitive positioning, proactively adjusting strategies to stay ahead in the premium segment.
Your Profile
This exciting role is ideal for somebody with:
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Relevant Experience:
- Proven track record in sales, retail, or customer service leadership within luxury fashion or lifestyle environments.
- Previous supervisory or managerial experience in retail, preferably in a peer-driven or fast-paced environment.
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Leadership & Team Dynamics:
- Ability to inspire, motivate, and mentor team members through open communication and mentorship.
- Experience leading through influence, coaching underperformance, and recognizing exemplary contributions.
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Commercial Acumen:
- Deep knowledge of the HUGO BOSS brand and the demands of the premium market.
- Flair for identifying sales opportunities, market gaps, or operational efficiencies.
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Adaptability & Learning:
- Proactive attitude to continuous improvement, with a growth mindset and willingness to up-skill.
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Soft Skills:
- Outstanding communication (both written and verbal) across all levels of the organisation.
- Natural aptitude for building relationships, networking, and networking intuitively both on-premise and with clients.
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Your Benefits
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Competitive Compensation:
- Competitive salary, performance/commission bonuses, and attractive benefits package.
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Career Growth:
- Global career paths designed for specialised roles and leadership, offering opportunities for both progression and mobility.
- Tailored training, mentorship, and development programmes to help you thrive within HUGO BOSS.
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Culture & Environment:
- Inspiring international workspace with a culture of collaboration and diversity.
- Dynamic, ‘fast-fashion-forward’ team culture built on shared passion for excellence.
Why Join Us?
At HUGO BOSS, we celebrate diversity and believe in fostering an inclusive environment. Our goal is to unleash every team member's potential, because we recognize that authentic results come from genuine people.
We proudly emphasise gender equality and never publish details of compensation data as part of our commitment to creating a fair and supportive workplace.
Ready to take on a new challenge? Let’s connect and discover how this opportunity can advance your career—and ours.
Next Steps If you’re excited by the prospect of stepping into a fulfilling and impactful role at HUGO BOSS, we’d love to hear from you. Express interest informally—let’s chat!
Jordan Infante – Supervisor – HUGO BOSS Recruitment UK Email: [insert email placeholder] LinkedIn: [insert LinkedIn URL placeholder]
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