Frasers Group
Supervisor - New Store Opening
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Supervisor Opportunity at Sports Direct.com
Company Description
Sports Direct.com is the retail success of the last decade. Our unrivalled growth across the UK and Europe sets us apart. With no intention of slowing down, we continue to expand, presenting exciting opportunities for skilled professionals—particularly an experienced Supervisor who aligns with our ambitious plans.
Job Overview
At Sports Direct, our leaders embody our core company values. This role is for someone who thrives under pressure, leading teams, optimising retail performance, and championing an exceptional customer experience.
Key Accountabilities
Think without limits – Think fast, fearlessly, and take the team with you
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Team Leadership & Management
- Lead a small instore team in a specialist department.
- Set and deliver a world-class customer experience—be the role model and empower your team to achieve consistency.
- Foster an engaging, supportive work environment through timely feedback and recognition of successes.
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Visual Merchandising
- Uphold brand standards with meticulous attention to store presentation.
- Ensure visual merchandising reflects the Sports Direct aesthetic and values.
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Sales & Performance Driven Excellence
- Be pivotal in exceeding sales targets and driving store-wide efficiency.
- Align teams with best-practice retail operations, prioritising commercial impact and brand knowledge.
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Own it and back yourself – Own the basics, own your role, and own the results
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Take accountability for operational standards, team morale, and continuous improvement.
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Maintain a commitment to excellence in everything you do.
Our Commitment to Your Growth
We believe success isn’t just about quantity—it’s about learning and development. As part of our people-first approach, you’ll benefit from:
- Frasers Induction Programme: A structured introduction to the Frasers Group.
- Career-progressing courses: A variety of training sessions to advance your skills.
- Continuous support via our Learning & Development team.
Requirements
Your Profile
- Recent experience as a retail Supervisor or team leader.
- Passion for retail and fostering strong team cultures—both must drive your daily performance.
- Confidence in leadership: Ability to motivate and challenge your team to exceed their potential.
- Attention to detail in operations, customer service, and brand standards.
- Clear, adaptable communication at all organisational levels—from colleagues to senior stakeholders.
- A hunger for continuous improvement—never settling for mediocrity.
- Alignment with Sports Direct values and commitment to promoting our company’s culture internally and externally.
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Operational Expectations
- Working Hours: Must be prepared to work 4 days a week, escalating to 5 days during peak periods (Back to School, Christmas, etc.). Flexibility is non-negotiable to support business growth.
Rewards & Benefits
Competitive Compensation
- Annual Salary: £25,160
- Strengthen income with monthly/quarterly bonuses reflecting performance.
- Commission structure on a wide variety of bestselling products.
- Quarterly Group Rewards – where colleagues can earn additional recognition.
- Long-service awards celebrating tenure and loyalty.
Incentive Schemes & Perks
- Fearless1200 Incentive: Exclusive scheme for top performers. [video link referenced for details]
- Fast-track Development: Enhance your CV with nationally-accepted qualifications via our courses.
Practical Benefits
- 40% instore uniform discount – every day wear benefits.
- Exclusive gym membership discounts – stay fit for retail excellence.
Collective Dating
- 20% combined discount across all Frasers Group brands nationwide.
Sports Direct – Driven by Solutions. Fueled by Results. Winning Together.
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