How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Supervisor (Part-Time)
Supervisor – Retail (Permanent, 30 Hours/Week)
[🔥 **Competitive Benefits Package**]
✅ Monthly Bonus Scheme (**10–20%**) based on sales targets
✅ **Generous Employee Discount** on jewellery and products
✅ **Annual Jewellery Uniform Allowance** (flexible and stylish!)
✅ + Additional fantastic benefits (see below)
*Hours:*
📍 **Mondays to Sundays** – Overtime available as required
🕒 **30 hours/week**, Permanent role
💰 **Hourly rate:** £**14.53 per hour**
About the Role & Our Company
At Pandora, we foster moments that matter—for our customers and team. As a Supervisor, you’ll thrive in a dynamic retail environment by:
- Leading high-performing sales teams
- Creating unforgettable customer experiences
- Driving profitability and personal growth
We were named one of the Sunday Times’ ‘Best Places to Work 2023’ in the UK—a reflection of our commitment to empowering your success and fostering a ‘Dream. Dare. Care. Deliver’ culture.
🌍 **About Pandora:**
- **World’s largest jewellery brand**, operating in **100+ countries** through **6,800+ stores**
- Specialises in **accessible luxury** via **recycled materials** and **handcrafted design**
- **Sustainability-focused**: Halving greenhouse gas emissions by **2030**
- **37,000+ employees globally**;uks HQ in **London**, part of the **Nasdaq Copenhagen stock exchange**
Your Responsibilities
You’ll be a key ambassador for the Pandora brand, balancing sales leadership, operations, and exceptional customer care.
Sales Floor
- Conduct daily team briefs to inspire KPI-based goals
- Focus on CX, upselling (UPT, ATV), and productivity
- Model world-class selling habits (e.g. upselling & personalised shopping stories)
- Walk the store to assess commerciality & visual merchandising
- Escalate and resolve complex customer complaints professionally
- Crush sales targets—both individual and team-wide!
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Customer Experience
- Engage with empathy every customer interaction (AM/PM shift rotations)
- Elevate the Pandora experience through storytelling attuned to individual personalities
Store Operations
- Act as key-holder, managing openings/closures
- Cash handling/reconciliation (tills, returns, resolutions)
- Handle POS and product deliveries (unloading with care)
- Safeguard integrity—monitor security policies (CCTV, access control)
📌 **Standout traits:** **Fast-paced agility**, **confidence in high-pressure moments**, and a **burning passion for Pandora’s mission**
Requirements & What Thrives Here
The Ideal Candidate
- Retail experience (preferably luxury consumer products)
- Proven sales expertise in retail environments, particularly target-driven roles
- Mastery of team coaching, with a focus on performance excellence & service excellence
Must-Haves:
✔ Unwavering dedication to KPIs & hitting/beating targets (your growth mirrors your results) ✔ Storytelling & product knowledge (you’ll shine in personalised client interactions!) ✔ Empathy & diplomacy (tailoring service to diverse personalities) ✔ Strong leadership in both sales & team development ✔ Dynamic spirit—adapting quickly to high-pressure moments
Get help with your application
Your very own career expert that helps elevate your application to the next level.
the member of a great team.
Why Pandora?
Here, your impact is your reward. Beyond driving excellence, we’re invested in defining the best moments of your career—inside pandora—and beyond.
✧ Career opportunities unlocked by internal promotions, training & career panels ✧ Employee benefits you’ll love to live by (see next):
- Hands-on access to ‘Wear Box’ material samples (pick wearable jewellery daily!)
- Shop discounts on Pandora products (and socials venues, hospitality, etc.)
- Mental health & wellbeing – Healthier you = higher performance
- Physical rewards: Quotes, parties, personal tools, and seasonal surprises!
[💡 A *request**: Sort auditions by consciousness. **Bias-free processes** ensure fairness for all ways your skills submit. We kindly ask to **omit photos, marriage status, or birth dates** in your application.]
* If you may need accommodations during recruitment, let us know! We’re inclusively awaiting your submission.*
Brand Brand Value Guide
As a leader, you’ll always exemplify our ethos: 🔹 Dream – Always think big, innovate with passion. 🔹 Dare – Step up for bold outcomes. 🔹 Care – For colleagues, clients, and the world around. 🔹 Deliver – Reliability meets excellence.
Join us? Click * [submission link] to apply—today.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location