Scarborough Health Network
Supervisor, Security & Parking
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Supervisor, Security & Parking
Supervisor, Security & Parking
About Scarborough Health Network
Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to:
- North America’s largest nephrology program
- The designated cardiac care and spine centre for Scarborough and surrounding communities to the east
- A community-affiliated teaching site for the University of Toronto, and partners with a number of other universities and colleges
SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award from the Canadian College of Health Leaders, for initiatives such as:
- Our Communities of Inclusion program
- Inclusion Calendar
- Health Equity Certificate Program
We are also proud to be named:
- Canada’s Most Admired Corporate Cultures for 2023–2025
- Greater Toronto’s Top Employers for 2026
A culture where we empower and inspire—ensuring every person feels welcomed, respected, supported, and valued.
Position Overview: Supervisor, Security & Parking
Job Number: JR106224 Job Category: Management Location: Centenary Site (Scarborough Health Network) Job Type: Permanent, Full-Time Positions Available: 1 Hourly Rate: $46.876–$54.342 Schedule: Days, afternoons, evenings, nights, weekends, and holidays
Responsibilities
The Supervisor, Security & Parking directly reports to the Manager of Parking and Security and is responsible for the effective day-to-day supervision of all on-duty Security Guards. Your role includes:
- Advising, assisting, and directing wardens and guards in professional and constructive ways.
- Ensuring the delivery of high-quality, customer-focused security services in alignment with SHN’s mission, vision, and values.
- Professional and timely response to all calls for service and complaints, while maintaining accurate documentation.
- Supporting and identifying opportunities for proactive security programs, and developing strategies for current and evolving requirements.
- Enforcing departmental expectations through:
- Regular on-site presence
- Inspections and investigations
- Staff coaching and mentorship
- Supporting the Manager with procurement duties and operational processes.
- Serving as a deputy supervisor when the Manager is unavailable or workloads intensify.
- Incident response leadership: Lead responses to security incidents on shifts and coordinate follow-up, including debriefs.
- Maintain inventories, records, and security systems, reporting discrepancies to leadership.
- Perform regular security inspections, investigations, and accountability assessments.
- Participating in committees and collaborating with leaders from diverse disciplines.
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Requirements
Essential Qualifications
- Minimum 5 years of Security experience, specifically in a hospital environment.
- Minimum 2 years of Supervisory experience, within a unionized environment.
- Post-secondary diploma or degree from an accredited institution in Security or Policing.
- Valid Ontario Security Licence (licensing deems possession of knowledge of provincial/municipal legislation).
- Valid driver’s licence and regular access to a personal vehicle (travel may be required across hospital sites).
- Excellent written and verbal communication skills, including ability to document, correspond, and instruct staff professionally.
- Evolved technological competence in:
- Access control platforms
- CCTV systems
- Reporting software
- Excel applications
Knowledge and Skills
- Experience with operational and contractual relationships between external security providers and healthcare clients.
- Working knowledge of:
- Provincial and Municipal Security laws
- Healthcare Emergency Codes
- Emergency Management and Crime Prevention techniques
- Ability to train, instruct, mentor and coach new hires.
- Interpersonal skills and teamwork abilities.
- Orientated to structured, organized systems for practical record-keeping and processes.
- Experience alongside membership in security association(s) such as IAHSS or ASIS considered highly competitive.
Other Obligations
- Regular completion of a police and criminal background check (via VSC).
- Flexibility in scheduling for:
- Rotational on-call availability
- Assignment to morning, evening, and night shifts based on service demand
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Accommodation and Diversity Statement
SHN embraces our community’s multicultural heritage and diversity. Scarborough Health Network is an equal opportunity employer dedicated to creating and maintaining a culture of inclusiveness, equity, and fairness. Our commitment ensures patients, staff, and community members at all levels—regardless of race, colour, religion, gender, gender identity, sexual orientation, age, disability, marital status, belief system, or other personal attributes—feel safe, open, valued, and able to succeed.
We align with the Accessibility for Ontarians with Disabilities Act (AODA) and seek to create barrier-free, accessible practices during recruitment. If you require an accommodation at any stage of the process, please communicate your needs when you contact us.
For further insights into career advancement and organizational opportunities at SHN, follow: 🔹 Instagram 🔹 Twitter (X) 🔹 Facebook
For inquiries, contact: careers@SHN.ca
SHN Benefits
An Exceptional Work Environment
At Scarborough Health Network, our people shape the healthcare experience for patients and families—today and for generations to come.
Including top-tier benefits to support your growth and well-being:
- Defined Benefit pension plan through the Healthcare of Ontario Pension Plan (HOOPP).
- Comprehensive benefits package including life and disability insurance, extended health coverage, and dental options.
- New Grads Initiative, Enroute Program, Critical Care Sponsorship, and Tuition Assistance to help advance your career and professional development.
- Employee Discounts, Incentive Plans, and Work-Life Balance initiatives such as flexible scheduling.
- Employee and Family Assistance Program (EFAP) plus wellness resources through our Spiritual Care team (psychotherapists for holistic support).
- Recognition Events and Leadership Development Programs designed to cultivate talent.
- Access to specialized employers such as recruitment bridging programs for international credentials.
The opportunities are as wide and varied as our top-tier ranking as Greater Toronto’s 2026 Top Employer fosters.
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