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Notes Coffee Roasters

Supervisor - Selfridges

London
£13.35/hr
Posted 10 days ago
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Supervisor - Selfridges

Notes Coffee Roasters & Bar is a collection of coffee shops and bars serving Notes speciality own roasted coffee, brunch, craft beers, well-chosen wines, and classic cocktails with 12+ locations across London.

We love our customers, and our teams are fun-loving families.

Job Description

We are looking for a Supervisor to join the Notes team at the Selfridges.

If you thrive delivering exceptional customer experiences, love great coffee, wine, cocktails, and craft beer, and enjoy leading by example, we’d love to hear from you!

As the Assistant Manager, you will be responsible for overseeing all aspects of the day-to-day operations. You will play a key role in ensuring the shop runs smoothly, delivering outstanding customer experiences, and driving profitability. Your leadership will inspire the team to create a welcoming environment, maintain high standards of quality, and build strong relationships with customers.

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As the Supervisor, you will support the day-to-day running of the shop, lead by example, and ensure excellent customer service. You will help maintain high standards, support and motivate the team, and create a welcoming environment for customers.

Salary: £13.35 per hour

Shifts: any 5 days out of 7, including weekends and evenings

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Contract: Full Time, Permanent

Qualifications

Proven experience in supervisor/team leader role within the hospitality or food & beverage industry, ideally 1+ years Excellent communication, organisational, and problem-solving skills A passion for coffee and delivering exceptional customer service

Additional Information

A supportive and inclusive work environment. Additional leave Company events Company pension Cycle to work scheme Discounted or free food Employee discounts at several retailers (via Perkbox app) & fitness providers Health benefits including free GP appointments

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Skills

Customer Service
Leadership
Communication
Organizational Skills
Problem Solving
Coffee Knowledge
Hospitality Experience

Location

London, England, United Kingdom

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