Zizzi Restaurants
Supervisor UK
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Supervisor UK
Supervisor Role at Zizzi
Calling all Pizza Lovers! (Pasta lovers are welcome too too—we have room for everyone!)
Job Title & Pay
Supervisor (Zizzi Restaurant Team)
£12.92 per hour Plus tronc system and incentives.
About the Role
As a Supervisor at Zizzi, you’ll support the General Manager and Assistant Manager to ensure a fantastic customer experience every shift, from the front-of-house to back-of-house team. Focused on smooth operations and maintaining high standards, your role will play a key part in our passion for great food and service.
Progression is supported: whether you want to move up within Zizzi or advance your career—we’re here to help you get there.
What You’ll Enjoy
We’re not just about food; we’re about rewards, perks, and great benefits that make your position worthwhile:
Discounts & Savings
- 50% off meals (including drinks) at Zizzi & ASK Italian
- Heavily discounted or free meals on your shift (never eat out at your own cost)
- Exclusive discounts on cinema tickets, travel, and big brands (just for our team)
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Financial & Wellbeing Benefits
- Generous tronc system: earn extra from customer tips
- Instant wage access via Wagestream
- Free Employee Assistance Programme, including access to GPs
- 28 days holiday (pro rata for part-timers)
Career Growth
- Pension contributions (planning for the future, no risk)
- Ongoing opportunities to develop and progress
Lifestyle & Perks
- Branded T-shirts & aprons to make your Zizzi look sharp
Key Responsibilities
As a Supervisor, this is what you’ll be doing on a daily basis:
- Lead whole-restaurant shifts smoothly—managing staff, front of house, and back of house like a pro.
- Train and coach your team to deliver the Zizzi customer service journey, ensuring "Great Times" for every customer.
- Lead the Front of House effort, making sure every table has an amazing experience.
- Set and maintain high food and restaurant standards—total restaurant cleanliness and perfection are non-negotiable.
- Hosting & customer facing role: A passion for food that shines when interacting with teams and customers.
- Build a positive team culture while ensuring loyalty to Zizzi’s Values.
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Core to Our Culture: Zizzi Values
We believe in these five key principles:
Growth
“You aim to be better than yesterday.” We’re always bettering—our team, our food, and our impact. Succeed today, grow tomorrow.
Individuality
“Celebrate the differences.” We love what makes each of us unique because that’s what makes Zizzi special.
Drive
“You make it happen.” No shortcuts—challenges are opportunities to innovate and excel.
Togetherness
“You want to be part of more.” Family first—whether it’s selling pizzas together or tackling challenges, we’re united.
Fun
“You enjoy the everyday.” We take our jobs seriously (we serve amazing food!) but stay playful and passionate.
"At Zizzi, we are a family—never ‘me’ but always ‘we’. And that includes you, our customers."
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