Frasers Group
Supervisor/Cycle Technician - New Store Opening
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Supervisor/Cycle Technician - New Store Opening
Cycle Technician – Evans Cycles
As a Cycle Technician at Evans Cycles, you’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
Why Join Us?
We don’t just sell bikes — we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you’ll have access to:
- Fantastic rewards, including:
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards & Recognition scheme.
- Access to development courses and national qualifications.
- 40% in-store uniform discount.
- 20% discount across all Frasers Group brands.
- Discounted gym membership.
- Ride-to-Work Scheme (eligibility applies).
About the Role
Here’s what the role involves:
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Responsibilities:
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Carrying out a wide range of bicycle repairs, including:
- Brake adjustments
- Gear tuning
- Wheel truing
- Drivetrain maintenance
- Suspension servicing
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Assembling new bicycles to manufacturer guidelines, ensuring they are safe and ready for sale.
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Conducting service consultations with customers: diagnosing issues, providing clear repair recommendations, and giving accurate estimates.
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Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
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Performing safety inspections to spot and resolve potential issues.
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Maintaining high standards of quality control so every repair meets our safety and service expectations.
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Organising the workshop, managing spare parts, tools, and stock efficiently.
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Delivering excellent customer service, including:
- Explaining repairs clearly
- Offering expert advice
- Ensuring every rider leaves confident in their bike.
Requirements
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About You:
- Skilled bicycle mechanic with experience repairing a range of bike types and components.
- Previous workshop experience as a mechanic/technician (highly desirable).
- Strong knowledge of bicycle brands, models, and components.
- Detail-oriented with a commitment to quality and safety.
- Great communicator with strong customer service skills.
- Ability to work independently and collaboratively within a team.
- Physically capable of working on your feet and lifting bikes when required.
- Flexible to work evenings and weekends in line with store hours.
Company Background
Since 1921, Evans Cycles has been at the heart of the UK’s cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes remains unchanged. Knowledge, passion, and value are in our DNA, and we continue to support riders of all levels – from first-timers to experienced cyclists.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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