Supplier Account Manager

Join OneAdvanced Join Our Dynamic Team at OneAdvanced We're seeking an exceptional Supplier Account Manager to join our talented team at OneAdvanced, a leading software supplier to the UK's higher education sector. As a key member of our sales team, you will play a pivotal role in cultivating and maintaining strategic partnerships with the suppliers on our purchasing (emarketplace) platform, driving growth, and supporting their strategic objectives through the effective use of our leading software solution. This role directly contributes to OneAdvanced's mission of "powering the world of work". #LI-KW1 What You Will Do As Supplier Account Manager, you will be responsible for leading the development and execution of strategic account plans for our key suppliers on our purchasing (emarketplace) solution, predomently operating within the Higher Education sector. You will work closely with the suppliers to understand their strategic objectives, identify opportunities to create value through our software solutions, and deliver tailored support to ensure their success. Key Responsibilities Develop and maintain strong, strategic relationships with the marketplace suppliers. Cultivate and maintain a deep understanding of our suppliers' strategic objectives. Collaborate with internal stakeholders, including our product development, professional services, and support teams, to ensure that the suppliers receive seamless, end-to-end support and that our solutions meet their evolving needs. Develop and execute strategic account plans, setting clear objectives, targets, and metrics for success, and driving growth through targeted sales initiatives and account management activities. Provide expert advice and guidance to the suppliers on the effective use of the purchasing platform. Use data-driven insights to identify opportunities for innovation and improved customer outcomes. Proactively manage risks to customer satisfaction and revenue, ensuring long-term partnerships. What You Will Have A proven track record of success in account management or supplier management. Strong relationships with key decision-makers in Higher Education suppliers, or the ability to build them quickly. Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues, and other stakeholders at all levels. Experience influencing at board or executive level, with the ability to shape strategic direction. Strong analytical skills, with the ability to interpret data and translate insights into action. Demonstrated ability to balance customer advocacy with commercial outcomes. A self-starter with a strong work ethic, able to work independently and as part of a high-performing team. A customer-centric approach, with a passion for delivering exceptional customer experiences and driving long-term success. What We Do For You Wellbeing that means something 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave Robust sick pay of up to 13 weeks full pay + 13 weeks half pay 24/7 Employee Assistance Programme for confidential support Private medical insurance for everyone, no medical-history exclusions Financial benefits that have your back Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures Income protection: up to 75% salary for 5 years if you ever need it Grow your career with us SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library Access to external training and apprenticeships Making a Difference MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: ULEV car scheme with 1,000+ models Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover Who We Are At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. Join us and become part of a team that’s powering the world of work and making a real difference. Learn more at www.oneadvanced.com