HM Land Registry
Supplier and Contract Manager
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Salary
£45,514
Location
Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS
Job summary
This is an opportunity to join an established team of Supplier and Contract Managers within HM Land Registry’s (HMLR) Transformation and Technology Directorate (T&T), supporting BAU Operations and an exciting Transformation Programme. We seek to build successful partnerships with our Technology Suppliers to help us deliver our Business Strategy, and this post plays a pivotal role in delivering commercial and technical outcomes for the Business.
Job description
This role is responsible for managing HM Land Registry’s portfolio of ICT suppliers and contracts, ensuring suppliers deliver value for money, high-quality services and meet contractual commitments. The postholder builds and maintains strong supplier relationships throughout the contract lifecycle, manages performance against KPIs and SLAs, resolves service issues and escalations, and drives continuous improvement. They also develop supplier strategies aligned to HMLR’s business and transformation objectives, assess market opportunities, manage risks and compliance requirements, and work with internal stakeholders to maximise the value and strategic benefits gained from supplier partnerships.
Person specification
To be successful in this role, you will be required to demonstrate the following criteria throughout the recruitment process.
Essential Experience:
- Proven experience of providing leadership to junior colleagues, including coaching and mentoring and resourcing.
- Establishing strong working relationships with suppliers and delivering value to the organisation.
- Managing issue resolution and delivering improvements. Act as escalation point where required.
- Managing full lifecycle of Contracts in business as usual and Project scenarios
- Managing change and the effects it has on teams/suppliers.
- Developing service requirements.
- Managing risks and issues.
- Understand the influence strategy has on operational delivery.
- Ability to interact with senior stakeholders in a constructive way, representing the interests of HM land Registry.
- Able to work in a logical, structured manner under time pressures to minimise risk in achieving desired outcomes.
- Ability to evaluate and propose practical alternatives where issues arise in supplier management.
- Has effective & influential communication skills (verbal & written) in particular the ability to both understand and translate “technical jargon”.
- Embraces change and challenge (even if uncomfortable) and is able to adapt ways of working to deliver value early.
- Has a sound understanding of financial budgeting and accounting.
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Desirable/technical/skills qualifications:
- Government Commercial Contract Management Foundation level accreditation.
- Member of Chartered Institute of Procurement and Supply (CIPS) through qualification or working towards.
- ITIL Service Management Foundation Certificate.
- Agile / Project Management qualification.
Please note that you will only be assessed against the desirable criteria in the event of needing a tiebreaker at the sift or interview stages.
For more information about the role, please see the attached job description.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Making Effective Decisions
- Leadership
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
How to apply:
Please complete your CV to include your work history and qualifications. We will be scoring your CV against the following essential experience:
- Managing change and the effects it has on teams/suppliers.
- Developing service requirements.
- Managing risks and issues.
- Embraces change and challenge (even if uncomfortable) and is able to adapt ways of working to deliver value early.
- Has a sound understanding of financial budgeting and accounting.
(Please include your qualifications within your CV, please note you will only be assessed against the desirable technical criteria in the event of needing a tiebreaker at the sift or interview stages).
Complete the Personal Statement section (in no more than 1000 words), please demonstrate:
- Proven experience of providing leadership to junior colleagues, including coaching and mentoring and resourcing.
- Establishing strong working relationships with suppliers and delivering value to the organisation.
- Managing issue resolution and delivering improvements. Act as escalation point where required.
- Managing full lifecycle of Contracts in business as usual and Project scenarios
Get help with your application
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Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.
Ensure your application form is received by the closing date for receipt of applications – this is 23:55 on the advertised date.
Sift
The sift will take place shortly after the closing date.
In case of a high volume of applications, we will complete a pre-sift on your CV.
Interview
If successful at shortlisting stage, you will be invited to attend a virtual, blended interview and deliver a on the day presentation. The blended interview will test the essential experience and behaviours listed in the Job Description.
We expect interviews to take place during the week commencing 17th August 2026 and the week commencing 24th August 2026.
Candidates may refer to notes within their video interview, but they should be used as a prompt only.
HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people.
If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.
Visa Sponsorship
Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa.
You must ensure you have the appropriate right to work in the UK before applying.
You can find more information on how we use your personal data on our website
Feedback will only be provided if you attend an interview or assessment.
Contact point for applicants
Job contact:
Name: Kara McDonagh
Email: kara.mcdonagh@landregistry.gov.uk
Recruitment team
Email: hrresourcingteam2@landregistry.gov.uk
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