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Supplier Engagement Manager – JLL
About JLL
JLL empowers people to shape a brighter way. Our mission is to use our world-class services, advisory and technology to transform real estate for a better world.
We’re a leading professional services firm specialising in real estate with:
- Operations in over 80 countries
- A global workforce of over 115,000 professionals
- A commitment to sustainability and corporate social responsibility
As a Fortune 500 company, we leverage the latest technology to create:
- Rewarding opportunities
- Amazing spaces
- Sustainable real estate solutions for clients, our teams, and communities.
Our core values—teamwork, ethics, and excellence—are central to shaping our future. We prioritise diversity and inclusion, valuing how unique backgrounds and perspectives drive innovation.
About This Role
We’re offering a career opportunity with vibrant growth prospects at our Norwich office, a modern, inclusive workspace minutes from Norwich City Centre.
Our Supplier Engagement Team, based within Finance Operations, isn’t a traditional finance role. Instead, you’ll play a strategic bridging role between JLL, our global clients, and their supply partners—advocating for smooth partner relationships with problem-solving expertise.
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Key Responsibilities
To excel in this role, your focus will include:
- Acting as the primary point of contact for suppliers and external stakeholders
- Addressing financial discrepancies or reconciliations
- Providing exceptional customer service to client inquiries
- Collaborating on transitions and operational projects
- Ensuring accuracy and protection of supplier, mandate, and property-related data
- Facilitating Engaging internal client finance meetings
- Overseeing legal documentation and high-priority escalations
- Engaging in risk & compliance audits and process reviews
Benefits & Culture
Our environment embodies: 🔹 Motivational activities fostering team connectivity (seasonal events, skill workshops, social gatherings) 🔹 Diversity driven culture—where everyone belongs and can thrive 🔹 Well-being initiatives including flexible work spaces, religious facilities, non-gender areas, and parent-friendly zones 🔹 A workplace celebrates innovation and career growth through a holistic Total Rewards program
Core Requirements
We’re seeking applicants with:
- A keen eye for detail and meticulous approach to work
- Relationship-building skills with a collaborative mentality
- Ownership determination—fostering accountability and initiative
- Strong planning/organisational abilities
- Proficiency in MS Office applications
- Willingness to adapt to new systems
- Fundamental understanding of accounting (ideal but not mandatory)
- A customer-first mindset
- Problem-solving agility and capacity for creative strategy
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Location & Additional Notes
- Office Type: On-site (Norfolk, GBR)
- Parental Status: None specified but priority given to inclusive spaces.
- Consideration: JLL evaluates on potential—not perfection. Even if you don’t meet every requirement, applying is encouraged.
JLL can connect candidates with relevant opportunities through AI-powered matchmaking—boosting alignment between your profile and the role expectations.
Additional Information
- JLL Compliance: Respect for privacy and data security. Reference [Candidate Privacy Statement](link withheld).
- Accessibility: We’re an Equal Opportunity Employer. Request accommodations for recruitment at HRSCLeaves@jll.com.
- Employee Referrals: Access to onboarding opportunities via the Internal Career Site.
For further inquiries: [Contact Us](* lien withheld).
JLL is committed to your growth—helping your aspirations become your profession. Together, see a brighter way.
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