Bionic Services Ltd
Supplier Liaison Manager - Fixed Term Contract
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About Bionic
At Bionic, we want to make it radically easier for business owners to sort their business essentials. By using a world-class human service, smart technology, and data, our tech-enabled experts help match business owners with the best deals for their energy, connectivity, insurance & finance.
By creating a one-stop-shop for all business essentials, our purpose is to ‘earn the lifetime loyalty of British businesses’. We also partner with leading price comparison websites, including Compare the Market, MoneySuperMarket, Uswitch for Business, and Confused.com, who trust us to provide their business energy switching services.
The Role
We're looking for a proactive and organised Supplier Relationship Executive to support the delivery of our supplier strategy and strengthen key supplier partnerships.
Working within the Commercial Energy team, you'll collaborate with suppliers and internal stakeholders to drive performance, support key projects, and help achieve customer, revenue, and profit targets. This is a great opportunity to join a fast-paced, evolving environment and develop your career in commercial and supplier management.
Day to Day Responsibilities
- Support the Head of Supplier Management in delivering strategic and operational supplier initiatives that drive revenue, EBITDA, and customer outcomes.
- Build, manage, and develop strong supplier relationships across SME and Major Business portfolios.
- Monitor supplier and portfolio performance, identifying opportunities to improve operational efficiency and commercial results.
- Own and deliver regular performance reporting, providing insights and recommendations to key stakeholders.
- Present supplier performance updates, market insights, and benchmarking data to internal and external audiences.
- Lead operational supplier meetings and support strategic reviews.
- Collaborate with internal teams to resolve supplier issues, improve processes, and drive performance enhancements.
- Support supplier onboarding, due diligence, tender processes, and supplier agreement reviews.
- Act as the first point of escalation for supplier-related queries and operational matters.
- Represent the business at supplier meetings, industry events, and networking opportunities.
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What we're looking for
- Project management experience with the ability to balance multiple priorities.
- Strong communication and relationship-building skills with stakeholders at all levels.
- Experience or knowledge of the energy industry.
- Highly organised, analytical, and detail oriented.
- Confident using Excel and PowerPoint.
- Comfortable working in a fast-paced environment and meeting tight deadlines.
- Positive, proactive, and adaptable mindset.
- Confident presenter with a professional approach.
- Driven to succeed in a growing business.
- Open to feedback and committed to continuous development.
About Bionic
Bionic has over 560 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.
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We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration.
Benefits
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Enhance your health & wellbeing 🌱
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
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Taking time away from work 🏖️
- 25 days annual leave, increasing with tenure
- 1 paid family & religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
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Family matters: for the special moments 🏠
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
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Financial wellbeing 💸
- Auto-enrolled salary sacrifices pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
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Recognition 🌟
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
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