A2Dominion Group
Supplier Relationship Manager
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Supplier Relationship Manager Location: Staines – Hybrid Working Type: Permanent Salary: £43,054 - £52,118 Hours: 35 hours per week (Monday to Friday) DBS Level: Basic
About the Role
We’re looking for an experienced and driven Supplier Relationship Manager to join our Surveying & Minor Works team. In this key role, you’ll lead the performance, compliance, and continuous improvement of our supplier network, ensuring high-quality service delivery that makes a real difference to our residents.
You’ll oversee day-to-day contract delivery, manage supplier escalations, and ensure all services meet contractual and procurement requirements. Acting as a vital link between our internal teams and external partners, you’ll build strong relationships, drive collaboration, and support the delivery of commercial, service, and compliance objectives—while also championing social value and sustainable practices.
Key Responsibilities
Supplier & Contract Management
- Manage supplier relationships across Surveying & Minor Works, ensuring strong performance and service delivery
- Oversee contract execution, lead performance reviews, and resolve escalations efficiently
Performance & Continuous Improvement
- Analyse performance data to identify trends, risks, and opportunities
- Drive continuous improvement initiatives and maintain clear performance reporting
Compliance & Governance
- Ensure supplier compliance with contractual, regulatory, and procurement requirements
- Support audits and maintain strong contract governance with Procurement and Legal teams
Commercial Management
- Monitor spend, support forecasting, and identify cost-saving opportunities
- Validate financials and ensure value for money across supplier contracts
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Stakeholder Engagement
- Build effective relationships with internal teams and act as the key link to suppliers
- Provide expert advice on performance, contracts, and commercial matters
Social Value & ESG
- Monitor delivery of social value commitments and promote sustainable practices
- Work with suppliers to maximise local community impact
Risk Management
- Identify and manage risks related to supplier performance and delivery
- Develop mitigation plans to ensure continuity of service
About You
- Educated to GCSE level or equivalent in Maths & English (Grades A—C*)
- Experience within social housing or a similar regulated environment
- Strong experience in supplier and contract management
- Proven ability to manage and challenge supplier performance using KPIs, SLAs, and contracts
- Knowledge of regulatory and statutory requirements
- Experience ensuring compliance with procurement legislation (including the Procurement Act)
- Strong commercial awareness, including budgets, invoices, and financial oversight
- Ability to identify risks and drive continuous improvement
- Excellent communication and stakeholder management skills
- Strong organisation skills with the ability to maintain audit-ready documentation
About A2Dominion
A2Dominion is more than a housing provider. We are a not-for-profit organisation with a clear social purpose: creating homes and communities people love to live in. With over 38,000 homes across London and Southern England, we reinvest our profits into building more affordable homes and delivering services that make a genuine difference. As part of the G15 group, we are proud to contribute to tackling the housing crisis and supporting thriving communities.
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Why Choose A2Dominion?
When you join us, you’ll enjoy:
- 25 days’ holiday (plus Public Holidays), increasing to 28 days after 3 years’ service
- Up to 8% contributory pension
- Generous wellbeing allowance of up to £300 for health and lifestyle benefits (available for you and your family)
- Wide range of staff discounts
- Investment in your learning and development
- Cycle to Work Scheme, whereby employees have access to cycling equipment all year – paid via salary deductions
Diversity & Inclusion
We’re proud to be a Disability Confident Employer. Our recruitment process is inclusive and accessible:
- Guarantee an interview for disabled applicants who meet the minimum criteria
- Reasonable adjustments are available throughout the process. Get in touch with our Resourcing Team at resourcing@a2dominion.co.uk if you need support.
We welcome applications from everyone, regardless of background. If you’re unsure whether your skills align with the requirements but still want to apply – we encourage you to get in touch to discuss further.
At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.
Contact: Becci Zapala (Managing the vacancy) – Becci.Zapala@a2dominion.co.uk
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