Supplier Warranty Engineer

Job Description

We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.

All applicants must hold valid right to work in the UK. Please be aware that we are unable to provide visa sponsorship for this position now or in the future.

This role is based in Ballymena.

The Role:

The Supplier Warranty Engineer plays a key role in improving product quality and strengthening supplier partnerships. You’ll investigate warranty issues, recover costs, and drive corrective actions that prevent future defects. This is a hands-on role where you’ll collaborate across Quality, Purchasing, Logistics, and Engineering teams to deliver real improvements in component design and supplier processes.

Responsibilities:

• Manage supplier returns and warranty claims from start to finish.
• Analyse rejected parts, identify root causes, and implement corrective actions with suppliers.
• Track and report supplier performance, including quality and delivery metrics.
• Maintain accurate records of investigations and actions taken.
• Build strong relationships with suppliers to ensure timely resolution of issues.
• Work with internal teams to identify opportunities for supplier quality improvement.
• Support supplier audits and ensure compliance with quality standards.
• Collaborate with Procurement to hold suppliers accountable for defects and recover costs.
• Provide clear, regular reports to senior management on supplier performance and reclaim activities.