St John Ambulance
Supplies Quality Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Supplies Quality Coordinator
Supplies Quality Coordinator
Full Time / Permanent
Our Offer to You
At St John Ambulance, we provide a supportive culture with opportunities to grow, achieve a healthy work-life balance, and be recognised for your contributions. Enjoy:
- Competitive salary and pension scheme
- 33 days holiday (increasing to 38 days over 5 years, inclusive of bank holidays)
- Hybrid, flexible working arrangements
- Cycle to work scheme and Electric Vehicle Scheme (subject to terms)
- Health and Wellbeing portal, with access to financial, health, and wellbeing support alongside an Employee Assistance Programme
- Discounts, including:
- Blue Light and NHS discounts
- Discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping
About Us
Join a team of over 1,100 employees and 29,000 volunteers, united by our mission to save lives through essential first aid services, training, and campaigning. As a Charity with rich heritage, we are committed to creating a healthier, safer, and more resilient future.
St John Ambulance empowers communities to access and provide physical and mental health first aid through:
- Effective community response and outreach services (e.g., ambulance support)
- Volunteer, Community Advocate, and Young Responder programmes, focusing on equipping individuals with clinical skills and confidence
Job Summary
As a Supplies Quality Coordinator, you will be instrumental in ensuring safe, high-quality medical supply compliance, helping St John Ambulance deliver lifesaving services nationwide. Key responsibilities include:
- Overseeing medical device regulation compliance (covering EU MDR, UK MDR, and FDA standards)
- Managing Field Safety Notices (FSNs) – ensuring timely receipt, review, implementation, reporting, and tracking
- Conducting first-line quality checks on processes, systems, and operational reporting
- Ensuring accurate distribution and tracking of assets from the National Distributor Centre (NDC), including managing deliveries per compliance specifications
- Coordinating international shipments to meet regulatory and quality requirements
- Acting as the key contact for customers, regulatory bodies, and stakeholders with regard to compliance queries and regulatory reporting
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Collaborating with internal teams, suppliers, regulatory authorities, and customers, your role will include clear communication, accurate documentation, and alignment across all compliance-related activities.
About You
We are seeking a proactive, detail-oriented individual with experience in logistics or supply chain management, particularly in:
- Stock management
- Quality reporting
- Process documentation
Key Requirements
- Educated to GCSE level (or equivalent) including Maths and English.
- Full UK driving licence.
- Experience with compliance management systems.
- Strong ability to produce clear, accurate reports for decision-making.
- Exceptional organisation, multi-tasking, and accuracy skills.
- Strong communication and collaboration abilities, as you’ll interact with internal teams and external partners.
- Digital proficiency – comfortable supporting colleagues on data management tools and promoting best practices.
Preferred Qualifications
- Knowledge of medical device regulations.
- Qualifications in logistics or quality management.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Core Responsibilities of the Role
- Ensure compliance with EU MDR, UK MDR, FDA, and all relevant medical device regulations across supply and distribution activities.
- Carry out quality checks on NDC processes, system accuracy, and operational reporting for compliance.
- Oversee distribution and allocation of assets from the NDC, with tracking and approval of first deliveries against compliance standards.
- Coordinate and monitor international shipments to confirm regulatory and quality requirements are fully met.
- Manage Field Safety Notices (FSNs) – process all receipts, reviews, communications to customers, and internal teams, and ensure proper tracking and actions.
- Serve as the primary point of contact for customers and regulatory bodies, addressing compliance queries and preparing submissions for required regulatory reports.
Equal Opportunities & Commitment to Diversity
St John Ambulance is committed to increasing team diversity and ensuring staff reflect the communities we serve. We cultivate an inclusive environment with:
- Support networks for multi-cultural, disability and accessibility, Pride, family and carers, and women’s communities.
- A strong stance against discrimination and an emphasis on belonging, mutual respect, and authentic allyship.
- Passionate commitment to equality, diversity, and inclusion.
Pre-Employment Checks
St John Ambulance adheres to safeguarding best practice and will conduct pre-employment checks, including DBS Clearance, where applicable.
Note: Only apply via career portals—we do not accept speculative CVs.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills