Mitie Cleaning & Hygiene Services
Supply Chain
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Location: Wythenshawe
Contract: Full-time
At Mitie, our people are our greatest strength. We are committed to creating an environment where everyone can thrive, reach their full potential, and be their best every day.
We are looking for a Supply Chain Coordinator to join our busy and fast-paced team. This is an excellent opportunity for a highly organised and customer-focused individual who enjoys working collaboratively with clients, suppliers, and operational teams to ensure efficient service delivery and strong supply chain performance.
About The Role
As a Supply Chain Coordinator, you will be responsible for managing subcontractor activity across reactive and planned maintenance works, ensuring services are delivered in line with contractual requirements, performance targets, and customer expectations. You will play a key role in coordinating suppliers, monitoring KPIs, managing financial processes, and continuously improving the efficiency of supply chain operations.
Key Responsibilities
- Coordinate and manage subcontractor attendance for reactive and planned works, ensuring the best balance of cost, location, capability, availability, and contractual compliance.
- Monitor service performance through KPI reporting, data analysis, and work order tracking, identifying opportunities to improve operational efficiency and service delivery.
- Manage supply chain administration including purchase orders, invoice processing, job updates, documentation, and compliance with contractual, statutory, and mandatory requirements.
- Build and maintain strong working relationships with clients, subcontractors, operational teams, and internal stakeholders, ensuring clear communication and excellent customer service.
- Proactively manage risks, escalate issues where required, support subcontractor performance, and contribute to continuous improvement within the Supply Chain function.
What You'll Bring
Essential
- Previous experience in a coordination, administration, scheduling, or supply chain support role.
- Strong organisational skills with the ability to manage multiple priorities and deadlines.
- Good analytical and reporting skills with experience interpreting operational data.
- Strong IT skills and experience using business systems and Microsoft Office applications.
- Excellent communication and relationship-building skills with a customer-focused approach.
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Desirable
- Experience within Facilities Management, Engineering, Maintenance, or a service-led environment.
- Experience working with subcontractors and supplier management processes.
- Knowledge of purchase order and invoice management procedures.
- Experience working against SLAs, KPIs, and contractual performance measures.
- Familiarity with CAFM or work management systems.
What We're Looking For
We're Looking For Someone Who Is
- Highly organised and capable of managing competing priorities in a fast-paced environment.
- Detail-focused, ensuring information is recorded accurately and compliance requirements are met.
- A confident communicator who can engage effectively with suppliers, customers, and colleagues.
- Proactive and solutions-oriented, with a continuous improvement mindset.
- Adaptable, resilient, and committed to delivering excellent customer service.
What's in It for You?
- Opportunity to play a key role within a busy and growing Supply Chain function.
- Exposure to a diverse range of Facilities Management contracts and stakeholders.
- A supportive and collaborative team environment.
- Ongoing training, development, and career progression opportunities.
There's a place for you at Mitie — join us today!
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
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When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Christian Kalugin at Chris.Kalugin@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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