Key Responsibilities

Supply Chain Management

• Manage all activities relating to the import, storage and distribution of goods, ensuring regulatory compliance.
• Oversee product procurement, including managing the documentation required to initiate, execute and clear imports.
• Track/manage ongoing imports to ensure a smooth supply chain process.
• Maintain daily oversight of outsourced warehouse and logistics partners, ensuring accurate stock forecasts.
• Ensure stock updates are communicated accurately to the Account Manager.
• Work with the Responsible Person (RP), Quality Manager and Third-Party Transport providers to clear goods through quarantine and resolve compliance issues.

Inventory Control

• Monitor stock levels and implement proactive replenishment strategies to prevent shortages and excess inventory.
• Establish an approach to tracking stock movements and resolving discrepancies in coordination with the Quality Manager.
• Apply inventory controls to minimise product loss, expiry risks and regulatory non-compliance.

Demand Forecasting & Coordination

• Work with the Account Manager and Commercial team to develop accurate demand forecasts using customer insights and market data.
• Implement forecasting models to anticipate demand fluctuations and adjust stock levels accordingly.
• Ensure suppliers' production schedules align with the company's demand projections.
• Allocate stock based on customer requirements and adjust management strategies accordingly.
• Coordinate with the Account Manager to ensure accurate and timely communication of stock allocations to customers.

Customer & Product Management

• Develop an understanding of product availability, demand dynamics, and factors affecting procurement and storage.
• Maintain communication with the Account Manager to ensure customer needs are met.
• Provide the insights required to manage customer expectations during supply chain disruptions.

Administrative Management

• Ensure all import-related documentation is updated and completed in accordance with GDocP, Data Integrity (DI) and ALCOA Plus requirements.
• Support regulatory compliance by maintaining records in line with operational requirements.
• Assist the Licence Holder/AO in updating the Controlled Drug (CD) register where required.

Market Intelligence & Compliance

• Continuously monitor market trends, supplier capabilities and product developments to optimise procurement strategies.
• Maintain compliance with all licensing and regulatory requirements, adhering to the Quality Management System (QMS) and Standard Operating Procedures (SOPs).
• Work closely with the Quality Manager to ensure operational compliance with relevant frameworks and guidelines.

Supplier Relationships & Operational Planning

• Build strong operational relationships with suppliers, becoming their primary day-to-day supply chain contact.
• Develop a deep understanding of suppliers' operational capabilities, production schedules, lead times and constraints to proactively identify supply risks.
• Work collaboratively with suppliers to align production plans with customer demand forecasts and operational requirements.
• Maintain regular communication with supplier counterparts to ensure accurate forecasting, efficient planning and continuity of supply.
• Proactively identify opportunities to improve operational efficiency, strengthen supplier collaboration and enhance overall supply chain performance.

Are You the Right Fit?

This role will suit someone who genuinely enjoys bringing structure, organisation and clarity to complex processes, whilst maintaining a human touch. As an early-stage business, we're looking for someone who does not need to be told what to do and is truly outcome-oriented. We need someone who takes ownership, thinks ahead and naturally stays on top of multiple moving parts.

You'll thrive if you enjoy building relationships, solving problems before (and after) they arise, and creating processes that strengthen the business as it grows.

We're looking for someone who is:

• Exceptionally organised, with outstanding attention to detail.
• Proactive and self-motivated, taking ownership without needing constant direction whilst continuously seeking stakeholder feedback to minimise risk.
• Intelligent, commercially aware and high EQ, with the ability to think several steps ahead.
• Comfortable managing multiple priorities whilst remaining calm under pressure.
• Personable and confident, building strong relationships with suppliers, logistics partners and internal stakeholders.
• Naturally curious, always looking to understand how things work and where improvements can be made.
• Excited by working in a scale-up environment where things constantly change and everyone is willing to roll up their sleeves.
• Someone who enjoys creating structure, improving processes and helping build a scalable operation from the ground up.

Qualifications & Skills

• Must have extensive experience getting complicated things done. This may include Supply Chain Management, Logistics, Stock Control, Demand Planning, Inventory Planning, Operations or Import/Export within Pharmaceuticals, FMCG or Medical Devices. However, we are also open to candidates from less obvious backgrounds who demonstrate the same instincts. This could equally include coordinating a household, ensuring children get to school, feeding a home and ensuring everyone has clean clothes.
• Comfortable working without a perfect system already in place and willing to create structure using the available tools, including Excel, to coordinate complex processes and manage multiple moving parts.
• Ability to work autonomously whilst remaining proactive and ensuring stakeholders have the opportunity to redirect and reprioritise.
• Excellent organisational, analytical and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Bonus points for demonstrating experience in challenging environments requiring a self-starter attitude.

Compensation & Benefits

• £45,000-£70,000 depending on experience
• Above-standard pension contribution.
• Work phone & laptop
• Two wellbeing days per year.
• Ongoing training and development opportunities, including a Medical Cannabis course to get you up to speed.

If you would like more information, please apply through this site or email your CV to aj.mishra@luminorecruit.com.