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Support Advisor

Glasgow
£26k/yr
Posted 6 days ago
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In Work Support Advisor – Recovery Employability Service

Location: Based within Murray’s Initiative’s Head Office in North Claremont Street, Glasgow, with travel throughout Glasgow City for service delivery

Contract: Part-time (16 hours per week including one evening per week and occasional Saturdays) – Fixed term until 31st July 2028

Salary: Starting at £26,002 per annum (pro-rata)


About Us

Murray’s Initiative (formerly known as Glasgow Council on Alcohol) is an independent Scottish charity dedicated to reducing alcohol and drug-related harm at both individual and community levels. Established in 1965, the organisation promotes a trauma-informed and asset-based approach, working through a person-centred, harm-reduction model.

Our services include:

  • Free, confidential counselling for individuals concerned about alcohol/drug use
  • Groupwork and employability support
  • Specialised services:
    • A women’s service for survivors of gender-based violence
    • Young person’s peer education
    • LGBTQ+ health and wellbeing support
    • Tailored wellbeing programmes
  • Professional development, including COSCA Counselling Skills and a Diploma in Integrative Counselling and Psychotherapy

Murray’s Initiative operates six days a week across Glasgow, East Dunbartonshire, and East Renfrewshire, helping people achieve meaningful, positive change.

The charity takes pride in fostering a supportive and inclusive culture for both employees and service users.


About The Role

The In Work Support Advisor will provide personalised support to individuals in recovery who are employed, helping them sustain and progress in their careers. Duties include one-to-one guidance, barrier identification, career development, and collaboration with employers and partner agencies.

This role reports to the Service Manager – Employability.

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Key Requirements:

  • Membership of the Protection of Vulnerable Groups (PVG) Scheme (mandatory for protected-adult work).

Key Responsibilities

As an In Work Support Advisor, you will:

  • Manage a caseload of participants, tailoring support to help them:
    • Sustain employment
    • Achieve personal and professional goals
  • Deliver one-to-one in-work support, including:
    • Coaching and guidance to identify/address employment barriers
    • Enhancing job retention, progression, and wellbeing
  • Develop personalised support plans aligned with participant needs
  • Build strong employer relationships to:
    • Facilitate successful job outcomes
    • Promote fieldworkplace retention
    • Encourage career progression
  • Monitor progress closely, interveners proactively when challenges arise
  • Maintain accurate records of participant activity, outcomes, and evidence
  • Work collaboratively with colleagues, employers, and partner organisations
  • Support service targets through effective planning and continuous improvement
  • Promote awareness of employability services within the community
  • Uphold organisational values including: safeguarding, equality, diversity and inclusion
  • Adapt to duties as required by the Service Manager – Employability.

Qualifications And Experience

Candidates may demonstrate qualifications or rich life/industry experience. Preferred:

  • Formal qualifications in:
    • Employability guidance
    • Coaching
    • Related social work, care, or development fields
  • Experience supporting employability with a track record of:
    • Building trust and maintaining strong professional relationships
    • Overcoming barriers to goal achievement in:
      • Employment
      • Education
      • Training
      • Social care contexts
  • One-to-one support (coaching/mentoring) with diverse client pools
  • Caseload management alongside concurrent record-keeping and documentation
  • Employer/stakeholder collaboration to enhance client opportunities
  • Progress-monitoring in alignment with service targets

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Preferred understanding of:

  • Alcohol and drug recovery
  • Trauma-informed, person-centred approaches

Skills And Competencies

The ideal candidate will blend compassion, organisational clarity, and professional resilience:

  • Proven ability to build strong relationships – with clients and employers
  • Advocacy and mediation expertise to navigate workplace challenges
  • Career progression support, including:
    • Role transitions
    • Awareness of employment rights
    • Effective workplace engagement
  • Cultural competency with:
    • A broad audience
    • Sensitivity to diverse backgrounds
  • Adept at problem-solving and deep decision-making
  • Digital and Microsoft Office proficiency (data tracking, reporting)
  • Commitment to equality, diversity, and safeguarding standards

Desirable attributes:

  • Adaptability and resilience in a dynamic setting
  • Empathy in supporting sustained employment
  • Professional curiosity for continuous learning

Why Join Us?

  • Impactful work: Transform lives through employability support
  • Competitive benefits:
    • 37-day annual leave (including 12 bank holidays) + other perks:
      • Duvet days
      • Death in service policy
      • Cycle-to-work scheme
    • Development opportunities
  • Inclusive values-driven culture where contributions are appreciated

Application Process

Closing date: 12:00pm, Monday 27th July 2026

Milestones:

  • Shortlisting: Midday, Wednesday 29th July 2026
  • Interviews: Thursday 13th and Friday 14th August 2026
  • Start date: ASAP

Equal Opportunity Employer: Murray’s Initiative strives for fairness and equality in hiring, upholding zero discrimination.

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Skills

Interpersonal Skills
Organizational Ability
Coaching
Mentoring
Relationship Building
Problem Solving
Decision Making
Time Management
Communication
Advocacy
Mediation
Monitoring Progress
Support Planning
Collaboration
Digital Literacy
Person-Centered Approach

Location

Glasgow, Scotland, United Kingdom

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