Free-Work UK
Support Analyst with 2nd Level Treasury Systems Support – FIS Integrity
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Support Analyst with 2 Level Treasury Systems Support – FIS Integrity
Role Overview
FIS Integrity - Treasury and Risk Management System Support Analyst with 2 Level experience.
Our Client is in the process of implementing a global rollout of FIS Integrity Treasury and Risk Management System.
Key Responsibilities
Operational Platform Monitoring & Treasury Process Assurance
- Ensures uninterrupted execution of Treasury-critical processes and protection of daily cash positioning, payment execution, and cut-off compliance.
- Monitor Treasury systems, interfaces, and scheduled jobs (EOD, SOD, intraday processes).
- Oversee payment flows across SWIFT, API, EBICS, and bank platforms.
- Validate inbound data (bank statements, market data, trade feeds).
- Execute operational runbooks for failed processes and controlled reprocessing.
- Perform daily checks and controls including cash position validation and transaction completeness.
Incident Management & Treasury Service Continuity
- Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations.
- Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact.
- Perform structured triage and initial diagnosis.
- Resolve standard issues within SLA using approved knowledge base and runbooks.
- Escalate complex or cross-system issues to L3 with full technical and business diagnostic context.
- Support major incident management processes and incident bridge calls.
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Cash, Position & Exposure Data Integrity
- Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision-making, external reporting, and audit processes.
- Validate transaction, position, balance, and exposure data across Treasury systems.
- Identify and resolve discrepancies impacting liquidity confidence and risk accuracy.
- Support reconciliation processes and ensure audit-ready completeness of financial data.
Testing & Release Support with Treasury Assurance
- Ensures Treasury readiness and outcome protection for system changes and SaaS releases.
- Support execution of business testing, UAT, and regression testing.
- Validate operational outputs resulting from system changes.
- Assist in business readiness checks prior to release or cutover.
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Essential Requirements
- 2–5 years’ experience in 1st / 2nd Line Treasury systems or financial systems support.
- Understanding of Treasury processes (payments, liquidity, settlements).
- Experience with incident management and ITIL processes.
- Strong analytical and troubleshooting skills.
Desirable Requirements
- Experience in FIS Integrity System.
- Basic SQL or data interrogation capability.
- Exposure to SWIFT, APIs, and integration technologies.
- Experience supporting UAT or testing cycles.
Qualifications
- Degree in Finance, IT, or related discipline.
- ITIL Foundation (preferred).
Experience with FIS Integrity or similar Treasury and Risk Management systems is highly desirable.
Working Conditions
A proactive attitude and ability to adapt to a hybrid work environment.
Location and Salary
This will be a hybrid role with 3 days in the office in Central London.
The salary for this role will be in the range £60K - £80K.
Application Instructions
Do send your CV to us in Word format along with your salary and availability.
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