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Norfolk County Council

Support Assistant

Norwich
£25.5k – £26k/yr
Posted 3 months ago
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Business Support Officer - Child Employment and Entertainment Team | 10197

Permanent Contract | 37 hours per week | £25,583 to £25,989 per annum | Grade D

County Hall, Norwich

An opportunity to be part of an innovative team that makes a difference to the education and safeguarding of children in Norfolk. Working in our service will give you the opportunity to play a key role in regulating activity and providing support so that children are safeguarded when participating in employment and entertainment activities, and their education is not negatively impacted.

Working alongside a range of services within the Council as well as external organisations, the successful candidate will work with the Senior Child Employment and Entertainment Officer to ensure that the Local Authority discharges its statutory duties in relation to child employment and the licensing of children who take part in performances. The post holder will be responsible for the administration of the procedures for issuing work permits, Child Performance Licences and Chaperone Licences, ensuring that these processes are efficient and comply with regulatory and legislative requirements.

We are looking for an enthusiastic and well organised person with experience of delivering regulatory functions who is able to demonstrate a high level of accuracy and IT skills. The candidate must have excellent communication skills, demonstrate initiative, have the ability to work collaboratively with a range of stakeholders and be able to work under pressure and prioritise workloads.

Before you apply, we recommend reading the full Job Description and Person Specification [https://nccjoblibrary-buhfawbxbvb6brdj.a03.azurefd.net/10197_CEET Support Assistant_AD.docx] to help you demonstrate you meet the criteria.

If you have any questions about this post, please contact Steven Beales on 01603 221823 or email at steven.beales@norfolk.gov.uk [steven.beales@norfolk.gov.uk].

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Benefits

  • Competitive salary
  • Generous holiday entitlement
  • Health and Wellbeing services including fast-track physiotherapy and a free counselling service
  • Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
  • Financial benefits such as:
    • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. [https://norfolk.rewardgateway.co.uk/Authentication/Start]
    • A Blue Light card [https://www.bluelightcard.co.uk/] for Fire Service and Social Care Workers
    • Relocation expenses (where applicable)
    • An advance of your expenses if you travel for work
    • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
    • Tax efficient ways of getting extra pension and new bikes
    • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
    • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions [https://www.norfolk.gov.uk/jobs-training-and-volunteering/work-at-norfolk-county-council/vacancies/recruitment-information-for-candidates] here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle [https://eur02.safelinks.protection.outlook.com/?url=https://fa-eqie-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/faces/FndOverview?macKey=ACA1GN/cSRKlOeLU&_afrLoop=8587015335213240&_afrWindowMode=0&_afrWindowId=mx7eds1sa&_adf.ctrl-state=qofe3tmob_108&_afrFS=16&_afrMT=screen&_afrMFW=1163&_afrMFH=525&_afrMFDW=1280&_afrMFDH=720&_afrMFC=8&_afrMFCI=0&_afrMFM=0&_afrMFR=158&_afrMFG=0&_afrMFS=0&_afrMFO=0&data=05|01|emma.croll@norfolk.gov.uk|711048ee91fb439ca0df08dab8f3665c|1419177e57e04f0faff0fd61b549d10e|0|0|638025652768647030|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=ZyIhjqXgq6+G/TmYvqyLbRm/Z/VHZfFXi4/YMeOq+p8=&reserved=0] using your @norfolk.gov.uk or @nccal.ac.uk email.

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We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 6 April 2026 at 23:55

All other applicants closing date: 21 April 2026 at 23:55

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

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Skills

Administration
Regulatory compliance
Communication skills
IT skills
Accuracy
Data entry
Stakeholder management
Workload prioritization
Initiative
Collaborative working
Legislative knowledge
Licensing procedures

Location

Norwich, England, United Kingdom

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