Fife Council
Support Assistant
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Proposed Interview Date: Week Commencing 27 July 2026
Closing Date: Wednesday 22 July 2026
Contract Type: Permanent
Salary: FC3 £25,604.23 to 26,786.83
Working Pattern: 36 hours per week
Location: Brunton House, Cowdenbeath
Supporting Statement
As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply [https://www.fife.gov.uk/jobs/how-to-apply] section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement [http://www.fife.gov.uk/jobs/supportingstatement].
Job Details
The role involves providing an efficient and effective business support service in a professional manner in line with business requirements. Providing a customer-oriented approach, delivering a service which is responsive to the varied needs of managerial, administrative, and operational teams and external customers.
The role includes:
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Minute and note taking.
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Using computer-based applications to carry out a range of duties.
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Preparing and distributing documentation.
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Mail handling.
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Scheduling meetings and appointments.
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Copying/printing/scanning.
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Supporting information and records management.
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Undertaking financial transactions.
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Providing a high standard of customer care providing advice or information to business support and operational staff.
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Undertaking all other duties as required for the role.
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Must be able to travel throughout Fife to attend meetings and training courses.
A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for.
The Person
Essential qualifications for this post are National 4, SVQ1, or 3 Standard Grades or equivalent.
You should have experience of working in an office using current computer-based applications to carry out a range of duties.
Good communication skills are necessary including an awareness of customer care with telephone, email, and face to face enquiries. Confidentiality awareness is essential.
You should be a confident user of IT applications, showing ability to use packages effectively.
Key skills required include numeracy, attention to detail, time management, customer service/care, interpersonal and organisational.
You should be able to work as part of a team or on your own as required.
Further Information
- Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile [https://www.fife.gov.uk/__data/assets/pdf_file/0024/169332/Business-Support-Assistant-G011.03.pdf]
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How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters [https://www.fife.gov.uk/__data/assets/pdf_file/0022/202765/OD12-How-We-Work-Matters-Framework-2.pdf] behaviour framework for more information.
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Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services
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Directorate Information - Council Department information [https://www.fife.gov.uk/kb/docs/articles/council-and-democracy/council-departments#xd_co_f=MzBlNmFkMDAtYzRiZi00OTgyLWI3MjUtM2MxZWU1OWIwODQx~]
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Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X
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AI - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available here [https://www.fife.gov.uk/__data/assets/pdf_file/0028/94771/AI-and-Recruitment-Candidate-Guidance.pdf]
We are currently shaping our future workstyles however, in light of current advice, we are introducing blended home/office working that will include office access days each week with homeworking for the remainder of your working time.
For more information, please contact: Carol Thompson, Carol.Thompson@fife.gov.uk [Carol.Thompson@fife.gov.uk]
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