Coventry City Council
Support Assistant
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Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.
In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.
What is the job role?
We are currently looking for warm, positive, and dedicated individuals to work in our Adult Social Care Services team, providing person-centred support to adults with a variety of complex needs within Housing with Care.
You will promote independence and personalised approaches in a safe, respectful, and dignified manner; giving people choice and control over the services they are using and ensuring the best possible outcomes for individuals.
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Working alongside our dedicated team you will provide personal, practical, emotional, and social support to individuals, enabling them to have a great quality of life as important and valued members of the local community.
This is a “hands-on” role in which no two days are the same. You will, therefore, need to be physically fit, have a flexible, patient, and non-judgmental approach to your work, and be able to demonstrate and adapt excellent communication skills.
We have permanent & temporary day posts that have fixed hours/shifts. You will need to work earlies, lates, and alternative weekends based on a rota. You will be required to work between the hours of 7.00 am and 10.00 pm.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role
Who are we looking for?
- Ideally, you will either have a Diploma 2 or equivalent (NVQ 3 in Social Care).
- Have a good knowledge of safeguarding policies and procedures.
- Be able to work with management to ensure that all Service Users’ needs are being met to support their individual outcomes.
- The ability to use own initiative and respond flexibly to the needs of Service Users promotes dignity, respect, and choice at all times.
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
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- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!
Interview date(s):
10/08/2026 & 11/08/2026
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
Coventry City Council
Attached documents
- Coventry City Council Application Process 2.pdf
- Job Description and Person Specification - Support Assistant.pdf
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