Coventry City Council
Support Assistant
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Our Values
In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.
Our Values are:
- Open and fair: We are fair, open, and transparent.
- Nurture and develop: We help and encourage everyone to be their best and do their best.
- Engage and empower: We talk and listen to others, working together as one.
- Create and innovate: We embrace new ways of working to continuously improve.
- Own and be accountable: We work together to deliver the best services for our residents.
- Value and respect: We put diversity and inclusion at the heart of all we do.
We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.
We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach which underpin the principles of Adult Social Care, and we continue to work in support of this.
In a simple sense all our work, at whatever level should continue to support the strategy of: ‘Providing support, in the least intrusive manner possible, based on the assets, resources and abilities that are available to people’.
Adult Social Care encompasses a wide range of vital services covering;
- Commissioning Team: We commission and work with a number of providers, to ensure that people with care needs have access to a range of good quality support to enable them to live independent and fulfilling lives
- Social Work Services: We work with individuals who have care and support needs, and with their carers be they older or younger adults
- Occupational Therapy and Equipment Services: We aim to enhance people’s ability to live safely and independently in their home
- Internally Provided Services: We provide direct support to people enabling those in most need to live independent and fulfilled lives
- Business Systems and Continuous Improvement: We provide a range of services including Financial Assessments, provider payment processing and Business Systems administration. The Business Systems team provide support to Adult Social Care, Children’s Services and Education Services.
This is an exciting time to join us as we work to put adults and their carers at the heart of everything we do. Specifically, if you are social workers, occupational therapists or social care professionals who are committed to achieving the best outcomes for adults and their carers we will help you make a difference through manageable caseloads, high-quality professional support, supervision and guidance and excellent learning and development opportunities
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What is the job role?
Gosford Community Hub provides high-quality day opportunities for adults with profound and multiple learning disabilities (PMLD). We support individuals with a wide range of communication needs, including many people who communicate non-verbally. As a result, we are looking for caring and attentive staff who can think creatively, recognise subtle forms of communication, and deliver truly person-centred support.
We are seeking warm, enthusiastic, fun, and compassionate individuals who are confident in planning and delivering inclusive activities both within the service and out in the local community. Successful candidates will be committed to maximising choice, independence, and opportunities for the people we support, while demonstrating a non-judgemental and respectful approach at all times.
At Gosford Community Hub, our aim is to provide outstanding support that promotes dignity, respect, wellbeing, and independence for every person who accesses the service.
What We're Looking For
- A caring and person-centred approach.
- The ability to build positive relationships with people who have complex needs.
- Strong attention to detail and observation skills, particularly when supporting non-verbal communication.
- Confidence in planning and leading meaningful, inclusive activities.
- A commitment to promoting independence, choice, dignity, and respect.
- A positive, enthusiastic, and flexible attitude.
Working Pattern
- Monday to Friday only.
- Working hours between 9:00am and 3:00pm.
- No evening, weekend, or bank holiday working required.
To find out more about the service, please visit Gosford Community Hub
Please note: The salary advertised is based on a full-time 37-hour working week and will be paid on a pro-rata basis for this role.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.
Who are we looking for?
You will be committed to:
- Achieving meaningful and memorable days for our service users - this will include planning and running any activities.
- Ensuring all support needs are met throughout the day.
- Creating opportunity and choice with dignity and respect.
- Providing a safe environment where service users rights and wishes are upheld and listened to
- Promoting the physical, emotional, social, and intellectual wellbeing of the people we support, empowering them to fulfill a meaningful life.
You’ll need:
- Patience and persistence to find ways to communicate effectively with service users
- A willingness to work alone with service users as well as with colleagues.
- Be physically able to carry out assessed manual handling, including hoisting, and pushing wheelchairs.
- To meet the practical and personal care/support needs of the individuals we support. This can range from dietary/nutrition to medication needs.
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Come and see what makes Gosford Community Hub so special!
We know that finding the right role is about more than reading a job description – it's about getting a feel for the people, environment, and support we provide.
That's why we're opening our doors and warmly inviting prospective applicants to visit us on 28th July between 10:00am and 2:00pm. This is a fantastic opportunity to meet the team, explore the service, see our activities in action, and discover how we're making a difference every day in the lives of the people we support.
Whether you're experienced in care or looking for a rewarding new challenge, we'd love to show you what we're all about and answer any questions you may have.
Come along, say hello, and see if Gosford Community Hub could be the perfect place for your next career move!
If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.
Guaranteed Interview Scheme
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
- Members of the Armed Forces and veterans
- Are currently in care or have previously been in care
- If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'.
Interview date(s): 11th, 12th and 13th August
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.
If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies
Coventry City Council
Attached documents
- Coventry City Council Application Process 2.pdf
- Job Description & Person Specification - Support Assistant.pdf
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