Labman
Support Engineer - Liverpool
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Support Engineer - Liverpool
Support Engineer – Liverpool
Position: Support Engineer
Location: Liverpool
Salary: £38,000 - £44,000
Employment Type: Full-time
🚗 (Full UK Driving Licence required)
About the Company
Labman Automation is a multi-award-winning company based in North Yorkshire. We specialise in the design and manufacture of bespoke laboratory automation systems and products for global industries.
With increasing demand for our custom automation and robotic laboratory solutions, we are seeking a proactive, technically skilled Support Engineer to ensure the reliability and performance of our systems. This role is based in Liverpool and will play a critical role in maintaining Labman’s global customer base.
Why Join Labman?
- Impact: Drive innovation in high-impact robotics and automation projects
- Training & Development: Access to cutting-edge technology and ongoing professional development
- Exciting Challenges: Troubleshoot complex technical issues worldwide
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Responsibilities
- Install, maintain, repair laboratory automation systems
- Provide on-site and remote technical support to customers, operators, and internal teams
- Conduct performance testing to ensure systems meet Labman’s quality standards
- Build strong customer relationships through exceptional service
- Document all service activities, maintenance plans, and customer interactions
- Regular trips to Labman HQ (Stokesley, North Yorkshire) for new project support
⚠️ Relevant industries/experience include:
- Building Management Systems
- Control Engineer
- HVAC Engineer
- On-site Maintenance Engineer
- Vehicle/HGV/Agricultural Mechanics
Requirements
✅ Essential:
- Proven problem-solving, fault-finding, and decision-making skills
- Strong electromechanical knowledge
- Ability to use hand tools efficiently and work quickly in a technical environment
- Enthusiasm for hands-on work and a willingness to adapt
- Travel opportunities available (primarily in the North-West)
- Self-motivated, with strong prioritisation and independence skills
- Excellent written and verbal communication
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Company Benefits
🏢 Work-life balance & perks:
- Brand-new city-centre office (5-minute walk from Lime Street Station)
- Access to global, industry-leading customers
- 33 days annual holiday (38 over 5 years including public holidays)
- Competitive sustenance allowances when working away
- Free access to counselling and psychotherapy
- CPD support with annual professional body subscriptions
- Cycle-to-work scheme
Labman Values
- In it together: A supportive, team-driven community
- Excellence: Delivering top-tier quality in everything we do
- Humility: Respect for self and others
- Sustainability: Mindful of our impact on the planet and society
- Fun: Bring your personality and joy to your work
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