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28-Hour Support Facilitator – Hawthorn House
Staffordshire County Council
About the Role
Are you passionate about helping adults with learning disabilities thrive, seize new opportunities, and maintain their dignity? Do you prioritise recognising individual strengths while supporting choice, control, and independence? If you believe in empowering others through care, growth, and skill development, this Support Facilitator (28-hour) role at Hawthorn House could be your next career step.
Key Details
- Location: Hawthorn House (res likenfial care home for adults with learning disabilities)
- Hours: 28 per week (incl morning, afternoon, weekend, and bank holiday duties).
- Pay: Standard rate plus 10.6% for after-hours/work. Please note: This role is not eligible for sponsorship due to UK Immigration Act 2025 (effective 22 July 2025).
- Interviews: Week commencing 6 July 2026.
Main Responsibilities
You will support individuals to achieve their full potential by:
- Personal and intimate care: Ensuring dignity and respect for all service users, including bathing, dressing, and other needs.
- Dietary support: Adhering to care plans for meal and drink assistance.
- Manual handling: Assisting individuals safely with mobility and transfers.
- Pos itve behaviour management: Applying de-escalation and safety interventions to foster a calm environment.
- Community engagement: Escorting and supporting individuals during outings, errands, and social activities.
- Person-centred care: Involving service users in planning their own care and developing independence.
- Activities planning and delivery: Organising and facilitating therapeutic/recreational activities tailored to individual needs.
- Recording and reporting: Completing accurate digital care records.
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Ideal Candidate
We seek candidates who embody our commitment to ‘outstanding’ CQC standards and are aligned with our values of:
- Compassion & strength recognition: Seeing potential and preserving self-worth.
- Independence support: Encouraging autonomy where appropriate.
- Continuous development: Open to learning and acquiring essential qualifications on the job.
What You’ll Bring:
✔ A genuine enthusiasm for working with adults with learning disabilities (including autism). ✔ Compassionate, sensitive, and patient demeanour, prioritising independence. ✔ Strong ICT and digital record-keeping skills for care documentation. ✔ Excellent communication and interpersonal abilities to connect meaningfully. ✔ Ability to diffuse conflict calmly and manage aggression without escalation. ✔ Physical readiness for manual handling, transferring, and supporting personal care. ✔ A proactive attitude towards change and adaptability in a varied environment.
About Our Organisation
Staffordshire County Council core values include: 🌟 Inclusion: Strong staff community and pride in shared purpose. 👦🏅 Ambitious yet supportive: Commitment to individual career growth.
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Benefits include:
- Competitive salary, annual increments, and uplifted rates for shift differentials.
- Access to development training (e.g., mentoring to progress competencies like the NVQ Level 2/QCF Diploma or Care Certificate alignment if unqualified).
Flexible working is actively encouraged.
** Mourment Requirements & Employer Commitments**
📝 Application basics: Supported in completing relevant qualifications. 🔍 Pre-employment checks: Enhanced DBS, health assessment, and full employment history (secondary school onward). ⚖️ CQC compliance: Conditional offer pending safeguarding checks). 🚨 Safeguarding: Mandatory commitment to protecting children, young people, and vulnerable adults.
Diversity & Inclusion: Equality and Opportunity
Staffordshire County Council is an Equal Opportunities, Disability Confident (Gold Cert.), and Care Leaver-Friendly Employer.
We welcome candidates from diverse and underrepresented backgrounds and offer:
- A guaranteed interview if you meet the minimum criteria, regardless of socio-economic background or military veteran status.
- Informal guidance transferable skills discussion (Contact Anne-Marie Earp).
Next Steps
Apply confidently—transferable skills trump all criteria. We care more about motivation and alignment with our mission than perfect qualifications.
Interviews are now actively being scheduled.
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