Verisk
Support Line Co-Ordinator (Entry-Level)
How you stack up
Upload your CV to see how well it fits this job role
?%
Support Line Co-Ordinator (Entry-Level)
Job Description
Join Verisk’s Life, Health & Travel (LH&T) team and play a key role in supporting global insurance clients with industry-leading medical underwriting technology. This is a great opportunity to build experience within a fast-paced, data-driven environment while working closely with insurers, brokers, and aggregators.
Verisk LH&T has over 20 years’ experience delivering risk assessment tools to the insurance market and became part of Verisk Analytics (New Jersey, USA) in 2017. Our solutions enable insurers to accurately assess pre-existing medical conditions, supporting informed underwriting decisions across travel and health insurance products.
In this role, you will support insurer clients by responding to queries related to our screening tools. You’ll provide real-time assistance while clients are actively using the system, helping them navigate and interpret outputs effectively. While this is not a customer-facing role, you will play a critical part in ensuring a smooth and efficient experience for end users.
Full training will be provided, making this an excellent opportunity for someone looking to develop their skills within insurance, client support, or technical operations.
Responsibilities
Provide real-time support to insurer clients using LH&T screening tools Respond to client queries promptly and accurately, ensuring minimal disruption to their workflow Guide users through system functionality and help interpret underwriting outputs Troubleshoot issues and escalate more complex queries where required Maintain accurate records of queries and resolutions Work collaboratively with internal teams to improve client experience and processes Build a strong understanding of LH&T products and insurance underwriting principles
Qualifications
Previous experience in a customer support, client services, or administrative role Strong communication skills with the ability to explain information clearly and concisely Comfortable working in a fast-paced environment where timely responses are important High attention to detail and problem-solving mindset Confident using systems and learning new technology Ability to prioritise tasks and manage multiple queries at once
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Desirable (but Not Essential)
Experience within insurance, financial services, or a regulated environment Exposure to underwriting or insurance products Experience supporting B2B clients
About Us
Our People, Our Culture
For more than 50 years, Verisk has helped property and casualty insurers make smarter decisions about risk through AI-powered risk modeling, advanced analytics, and technology solutions spanning the entire policy lifecycle. We are a leading strategic data, analytics, and technology partner to the global insurance industry, guided by core values of learning, caring, and results while maintaining the highest ethical standards as stewards of the industry's most comprehensive datasets. Learn more about Verisk and what we are doing within the insurance industry.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.
Our Culture: Explore our inclusive, people-first culture that fosters innovation, collaboration, and belonging.
Awards & Recognition: See why Verisk is consistently recognized as a Great Place to Work™ around the world.
Our Businesses: Learn about the diverse industries we serve — from insurance and energy to financial services and beyond.
Life at Verisk: Discover what it’s like to work at Verisk through employee stories, team highlights, and culture moments.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Careers at Verisk: Join a global team of problem-solvers and innovators doing meaningful work that’s shaping the future of industries. Whether you're just starting out or looking to take your career to the next level, Verisk offers growth, purpose, and a people-first culture
Let’s build something meaningful together!
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
At Verisk, we provide a competitive compensation package aligned with market benchmarks and individual experience, disclosed transparently in accordance with applicable pay transparency regulations. In addition to base salary, eligible roles may include a range of incentive opportunities designed based on market research and our internal grading structure.
Our benefits portfolio varies by location; however, a typical package includes medical coverage, life insurance, pension plans, and paid time off in line with local labor laws.
We also foster a work environment focused on well-being and career development. Additional perks may include wellness initiatives, fitness programs, and team-building activities.
https://www.verisk.com/company/careers/
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine, or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Verisk Employee Privacy Notice
STI : No
LTI : No
Commission : No
Minimum Salary : 24,000
Maximum Salary : 30,000
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location