University Hospitals of North Midlands NHS Trust
Support Medical Secretary
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At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
Employers should note that visa applications are assessed against the Immigration Rules in force at the time of application. There is no guarantee that roles meeting current eligibility or salary thresholds will continue to do so in future.
Role Overview
The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve:
- Inpatient waiting list management for a specialty, in accordance with the Patient Access Policy.
- Communicating appointment and admission related information to patients and carers.
- Typing correspondence and/or transcribing and typing up of minutes as appropriate.
Key Responsibilities
- Take direction from the Medical Secretary Team Leader and Operational Services Manager for the day to day running of the service.
- Have work delegated to them by the Medical Secretary Team Leader and be responsible for their own time management.
- Prioritise own workload ensuring that clinical letters are accurately typed in chronological order/clinical priority.
- Work well under pressure and concentrate in a busy work environment.
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Additional Duties
- Sort and distribute incoming/outgoing information in a timely manner.
- Ensure that patients notes are requested and provided in a timely manner.
- Liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department.
- Communicate information, both written and verbal, with patients, staff and carers requiring tact and diplomacy.
- Handle telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly.
About University Hospitals of North Midlands NHS Trust
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.
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All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.
Contact Information
For further details / informal visits contact:
- Name: Kay Buckless
- Job title: Team Leader for Arthroplasty Team
- Email address: kay.buckless@uhnm.nhs.uk
- Telephone number: 01785 886657
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