The Shrewsbury and Telford Hospital NHS Trust
Support Medical Secretary - Medicine Division
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Job Overview
An exciting opportunity has arisen for a Support Medical Secretary to work within the Medicine division based at The Princess Royal Hospital, Telford.
The post holder will join a team of Medical Secretaries who organise the workload of the Consultants within the department and ensure that an efficient service is provided.
Requirements
- You should already possess 4 GCSE's (grades 9 - 4 or C - A) or equivalent, RSA stage 3 typing, word processing (or have equivalent experience).
- The ability to plan and prioritise a varied workload is essential, as are good interpersonal skills and the ability to communicate with a variety of staff groups at all levels.
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Position Details
- This post is a 12-month fixed term position, 18.5 hours per week.
- Main duties of the job include:
- Producing accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription.
- Responding to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive, and difficult enquiries.
Working for Your Organisation
The successful applicant will gain valuable experience in the day-to-day management of a busy Medical Secretaries office.
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The successful applicant will join a busy team comprising of Higher Level Medical Secretaries and Support Medical Secretaries. The post holder is pivotal in the patient’s relationship with the hospital, the clinical team, and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.
For full duties and responsibilities, please refer to the attached document entitled Job Description.
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