Support Officer (RRFSO), . University Hospitals of Leicester NHS Trust

---

Experience

Essential Criteria

• Experience of working with administrative/projects delivery.
• Demonstrate initiative to deal with challenges.
• Experience in a finance department is essential, with a focus on invoicing, accounts payable/receivable, data entry, and dealing with figures and contracts.

Desirable Criteria

• Experience in establishing collaborative working relationships with a wide range of internal and external stakeholders.
• Previous experience of working within an NHS Trust or clinical research environment.
• Experience of working within a project management office structure.
• Experience and knowledge of research and processes in the NHS.
• An understanding of the importance of maintaining security and confidentiality of information.

---

Training & Qualifications

Essential Criteria

• Minimum Grade C or above GCSE/Equivalent to include English and Maths.
• Specialist knowledge and experience in administrative procedures and systems.
• Evidence of ongoing professional development.

Desirable Criteria

• NVQ Level 3 or Business Level 3.
• Understanding of clinical research terminology and commercial trial contracts.
• Accounting or auditing qualification.

---

Commitment to Trust Values and Behaviours

Essential Criteria

• Must be able to demonstrate behaviors consistent with the Trust's Values and Behaviours.

---

Communication and Relationship Skills

• Excellent communication skills, both written and verbal.
• Evidence of being a team-player but able to stand back when necessary.
• Be positive, motivated, and have the ability to problem solve.
• Ability to motivate staff.
• Enthusiasm for the role and ongoing development.

---

Skills

Essential Criteria

• Record of delivering to deadlines.
• Excellent attention to detail.
• Strong work ethic.
• Ability to work on own initiative, autonomously, and within a team.

Desirable Criteria

• Basic Project Management skill.

---

Planning and Organisation Skills

Essential Criteria

• Demonstrable organizational skills.
• Able to prioritize and manage own workload in an environment of changing and sometimes conflicting priorities, with minimal supervision.
• Ability to respond to sudden unexpected demands.

---

Equality, Diversity and Inclusion

Essential Criteria

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others.

---

Additional Information

• Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the publishing closing date if we receive a sufficient number of completed application forms.
• Please check the email account (including your junk mail) that you supplied as part of your application on a regular basis following the closing date and throughout the recruitment process, as this is how we will communicate with you.
• UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.
• Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
• UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

---

Disclosure and Barring Service Check

• Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.
• The Trust will pay for the check initially and the money will then be deducted from your salary over a three-month period commencing on your first month's payment.
• The current price of a check is £38 for an enhanced and £18 for a standard check.

---

COVID 19 Risk Assessment

• Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.
• The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients, and visitors.
• If it is identified that you are within a vulnerable category, we will endeavor to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

---

Covid Vaccination Status

• Covid-19 vaccination remains the best way to protect yourself, family, colleagues, and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

---

Employer certification / accreditation badges

• University Hospitals of Leicester NHS Trust holds the principles of equality, diversity, and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester, and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

---

Proceed to apply