Mersey Care NHS Foundation Trust
Support Secretary
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Part Time Support Secretary for Community Pain Service
An exciting opportunity has arisen within the Community Pain Service for a highly motivated and enthusiastic part-time Support Secretary to join our Therapies and Specialist Hub Team. This role will be supporting the clinicians and the medical team within Therapies and Specialist Hub.
Responsibilities
- Provide comprehensive and high-quality secretarial/administrative support service.
- Undertake a wide range of administrative tasks, including personal responsibility for a number of delegated tasks, of other secretarial support staff within the Service.
- Work with a flexible approach maintaining confidentiality at all times when dealing with service users/staff information.
- Attend weekly meetings, take notes, prepare agendas, and other papers as required.
- Typing of clinic letters.
- Sort and prioritize mail for the team, dealing with all correspondence confidentially.
- Respond to all telephone, email, and general enquiries, ensuring that appropriate messages are emailed or action is taken.
- Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.
- Ensure provision of secretarial support to the Service. The postholder will propose any necessary changes of local protocols necessary to aid service improvement.
- Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/equipment.
- Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise.
- Provide cover for and undertake duties of absent colleagues as necessary.
- Follow all the policies and procedures of the organisation.
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About Mersey Care
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales, and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction, and brain injury services. Mersey Care is one of only three trusts in the UK that offer high-secure mental health facilities.
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At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable, and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce costs as we do so.
Flexible working requests will be considered for all roles.
Contact Information
For further details/informal visits contact:
- Name: Carole Marshall
- Job Title: Admin Manager
- Email Address: carole.marshall2@merseycare.nhs.uk
- Telephone Number: 07773 944 994
Additional Contact: Graeme.beswick@merseycare.nhs.uk
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