Northumbria Police
Support Services Administrator
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Salary Band 3, £26,154 pa
Location: Peterlee
Hours: Full time 37 hours per week Monday – Friday
Contract: Permanent
The role
We’re looking for a highly organised and motivated Support Services Administrator to join our Forensic Services team at Peterlee.
This is a fascinating opportunity to play a key role in supporting criminal investigations by helping to manage the submission and processing of forensic exhibits and biometric samples. Working within the Forensic Submissions team, you’ll be responsible for a range of administrative and record-keeping activities that ensure forensic evidence is managed accurately, securely and in line with legislative requirements.
As part of a busy and supportive team, you’ll work closely with investigating officers, forensic service providers and external partners to ensure forensic submissions are processed efficiently and that the integrity of exhibits is maintained throughout.
What you’ll do
- Provide advice and support to investigating officers on forensic submission procedures, documentation and exhibit packaging.
- Receive, process, dispatch and return forensic exhibits and evidence in accordance with force procedures.
- Process DNA samples and associated records in line with legislative requirements and national timescales.
- Record and manage forensic results, invoices and associated information, ensuring accuracy and resolving any discrepancies.
- Maintain accurate records and management information to support the monitoring and evaluation of forensic submissions.
- Liaise with internal and external stakeholders, including forensic service providers and national agencies, to resolve issues and support operational policing.
- Contribute to the continuous improvement of systems, processes and procedures within the Forensic Submissions team.
- Keep up to date with changes in legislation, national guidance and forensic working practices.
What you’ll bring
We’re looking for someone who can thrive in a fast-paced environment and manage competing priorities while maintaining a high level of accuracy and attention to detail.
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You’ll have:
- Experience working in an administrative or business support role.
- Strong organisational skills with the ability to prioritise workloads effectively.
- Excellent communication and interpersonal skills, with the confidence to work with a wide range of colleagues and stakeholders.
- The ability to work calmly and accurately under pressure and meet tight deadlines.
- Good IT skills and experience using computerised systems.
- The ability to handle sensitive and confidential information with discretion.
- A positive and flexible approach to teamwork and service delivery.
It would be advantageous if you have an understanding of the Criminal Justice System or a relevant qualification in areas such as Forensic Science or Crime Scene Science.
We know it’s important for you to feel that you’re not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone.
Just so you know
Candidates with priority status will be given precedence for this role over other applicants.
Our application form will help us understand how your work, education and life experience has prepared you for the role of a Support Services Administrator with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you’re applying for and the values and behaviours that contribute.
The recruitment process will consist of the initial application form followed by a face to face interview week commencing 10th August. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert.
If your application is successful, we’ll ask you to complete a Management Vetting (MV) form, and Biometric Testing, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, Biometrics, medical information, and references.
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We are proud members of the Business Disability Forum, working together to improve the lives of disabled employees. As a Disability Confident Leader, we are committed to offering an interview to disabled applicants who meet the essential criteria for the role. In cases of very high application volumes, we may prioritise those who most closely meet the criteria, applying the same fair approach for all candidates.
If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via careers@northumbria.police.uk for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly.
Use of AI in Applications: At Northumbria Police, we embrace innovative technologies to enhance our recruitment process. We understand that candidates may use AI tools to assist with their applications. While AI can be a valuable resource, we encourage applicants to ensure their submissions accurately reflect their personal qualifications, experiences, and skills. Our selection process includes thorough evaluations to verify the authenticity and suitability of all applications. We value genuine and thoughtful responses that showcase your unique strengths and perspectives.
Terms of appointment
This is a permanent role subject to a six-month probationary period.
If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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