Berkshire Healthcare NHS Foundation Trust
Support Time & Recovery Worker

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Liaison & Diversion Support Time Recovery Worker
We’re looking for an enthusiastic and motivated individual with healthcare or criminal justice experience to join our Liaison and Diversion team. You will have a keen interest in Liaison and Diversion and a passion about supporting our service users as they make their way through police custody, court and prison.
We are a dynamic, people-centred team who are looking for someone who is passionate about health outcomes for those making their way through the criminal justice system.
With a reputation for excellence, our service is committed to improving the health of our clients, identifying care pathways, and reducing reoffending.
Recognised with a number of awards, including a Thames Valley/Hampshire Constabulary Police Commendation, Berkshire Healthcare ‘Team of the Year’ and runner-up for the Howard League for Penal Reform ‘Liaison and Diversion Service of the Year’.
We value our employees and put people first. We achieved an ‘Outstanding’ rating overall in our latest CQC inspection, which found that: ‘Managers across Berkshire Healthcare promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.’
Responsibilities
- Hold a caseload of service users for up to 12 weeks (for Liaison & Diversion cases) and up to 6 months (for Reconnect cases) to support them to access a wide range of agencies and services that can provide help and advice.
- To provide the police, court and prison with written and verbal information pertaining to the individual in a timely fashion to inform disposal.
- To work closely and build links with all referring agencies within the courts, custody probation and prison acting as a single point of contact for health.
- To be able to autonomously plan and organise own workload efficiently and manage a well-structured appointment diary for engagements.
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Working pattern + Service operating hours
- Our service operates in police custody from 7am-8pm, 7 days a week currently using long days to fulfil this.
- Our service operates in court from 9am-5pm, 5 days a week.
- Our service operates across the Hampshire area so travel across our sites will be expected, some of these sites are not accessible via public transport.
- Any request for specific working patterns can be considered in line with our flexible working policy.
- This role operates across 9am to 5pm from Monday to Friday.
Work base
- You will work from within magistrate courts/prison/community within either Southampton or Basingstoke and across Hampshire when required.
About Us
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.


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Our Values At Berkshire Healthcare Are
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Benefits
- Flexible working options to support work-life balance
- 27 days’ annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- ‘Cycle to Work’ and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Contact Information
For further details / informal visits contact:
- Name: Jess Hillman
- Job title: Clinical and Operational Lead
- Email address: Jessica.Hillman@berkshire.nhs.uk
- Telephone number: 0300 123 5066
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