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Support Worker
Support Worker (Permanent, Full-Time)
Location: West Cornforth, Durham
- Salary: £13.45 per hour (£26,300 per annum)
- Includes: Health Cash Plan, great benefits
- Hours: 37.5 hours per week
- No Care of Savings (CoS) available for this role
About the Role
Join Home Group, a leading organisation where compassion and support make a tangible difference in people’s lives. As a Support Worker, you’ll help clients live independently, feel valued, and stay connected through practical, respectful, and meaningful support.
This role is all about care, progress, and transformation—empowering individuals to achieve their goals while receiving full training, support, and rewards.
What’s in it for you?
- 34 days leave (pro-rated, including bank holidays and a "me day")
- Paid time off for volunteering
- Matching pension contributions (up to 7.25%, with life assurance of 3x basic salary)
- Health Cash Plan—save up to £1,140 yearly (dental, optical, physiotherapy, etc.)
- Career development with exceptional training programmes
- Supermarket discounts and reimbursement of travel expenses
- Opportunity to join one of the UK’s top 10 Great Places to Work!
What you’ll do
- Assist clients with daily living tasks, including:
- Meal preparation and budgeting
- Shopping and cleaning
- Tenancy management and moving experiences
- Appointment accompaniment
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Create and oversee personalised support plans to help clients set and achieve goals, with a focus on building confidence and independence.
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Contribute to risk assessments, safeguarding reviews, and ongoing compliance reporting.
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Maintain detailed records and ensure all documentation stays up-to-date.
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Perform general office duties including admin, reporting, and making sure services meet health and safety regulations.
Key Responsibilities
✔ Understanding and following risk assessment protocols. ✔ Compiling detailed, individualised support plans. ✔ Supporting clients to work on personal goals and progress step-by-step. ✔ Collaborating with teams to ensure smooth operations. ✔ Demonstrating adaptability in shifting client needs.
- (No personal care required—**practical and emotional support only.)*
- *(No medication handling—not a CQC-regulated role.)
Requirements
Essential
- A valid driving licence for business travel (a car is required).
- Ability to work flexibly (some on-call adjustments for client demands).
- Confident in digital systems (online documentation, learning tools, etc.).
- Possibly experience or an understanding of mental health.
Preferred
- Experience in community support or similar care roles.
- A passion for empowering individuals to live independently.
- Traits to match:
- Strong problem-solving of extensions under pressure.
- Empathic, personalised approach to customer needs.
- Ability to work individually or as part of a team.
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Why Join Us?
You’ll be part of a supportive, inclusive community dedicated to progress, recognition, and work-life harmony. Experience great training, mentorship, and the satisfaction of making a real impact daily.
The Practicalities
Working Hours & Schedule
- Shift Times:
- 08:00 – 16:00 (weekdays)
- 12:00 – 20:00 (evenings)
- 13:15 – 21:15 (late splits) including some weekends
- 5-day week, 4-week rolling rota (e.g., working Monday-Friday for Week 1, then Saturday-Sunday or similar).
- Flexibility: Times may adjust to meet client needs.
Logistics
- Travel costs covered (mileage payments for business use).
- Enhanced DBS check will be required (we cover the cost). Must hold a UK driving licence.
- Business insurance required (separate from personal insurance).
Application & Adjustments
Closing dates may apply—apply now to avoid missing out. Need adjustments for disability? Email recruitment@homegroup.org.uk.
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