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Support Worker
Complex Care Assistant/Support Worker
We’re seeking passionate, caring individuals to join our team at Alcedo Care as a Complex Care Assistant in Wrexham and surrounding areas.
About the Role
Location: Wrexham & surrounding areas Pay: £15.00–£15.50/hr plus pension plus holiday pay (rolled up rate: £17.31–£17.89). For domiciliary support hours (outside complex care), pay ranges from £13.50–£14.00/hr (rolled up rate: £15.58–£16.16). Flexible hours: 20–40 hrs+ weekly (including short shifts, 12-hour shifts, or day/night work). Immediate interviews available—apply fast!
Purpose: Provide high-quality, person-centred care to individuals with complex needs, including:
- Spinal injuries
- Respiratory conditions
- Neurological disorders
- Mental health support
Training & Support: Full training and competency sign-off delivered by in-house Registered Nurses, including specialised care oversight (e.g., PEG, suction, tracheostomy management).
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Key Responsibilities
- Deliver specialist complex care, assisting with medication administration, mobility, meal prep, hygiene, and household tasks.
- Support clients’ independence and dignity, promoting personalised care routines.
- Offer trusted transport and emotional support tailored to each client’s needs.
- Collaborate with our care team to ensure privacy, safeguarding, and continuity of care.
Requirements
University degree not required. Instead, we need:
- NVQ Level 2 or above in Health & Social Care (required for sole female applicant pool).
- 3+ months of practical care experience in a UK care setting or familial support context.
- Ability to fulfil the genuine occupational requirement under Schedule 9 of the Equality Act (2010)—due to client safeguarding needs, applications are open only to women.
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Benefits: ✔ Free DBS check (required for all roles). ✔ Enhanced bank holiday pay. ✔ £250 referral bonus for every successful colleague you refer. ✔ Mileage contribution for drivers. ✔ Flexible start times (full-time, part-time, or casual). ✔ Employee Assistance Programme for 24/7 wellbeing support.
Career Development & Culture
- Proudly recognised as a Top 20 Rated Home Care Group (6 years running).
- Winning Princess Royal Training Award for in-house coaching.
- Rising Stars programme: Fully funded NVQs and mentorship.
APPLY NOW: Are you caring, empathetic, and eager to drive change in care practice? Join us—alive lives are waiting to be enriched! 🇬🇧
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