Change Grow Live
Support Worker
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Support Worker (Southwest Prisons) – Drug and Alcohol Recovery Service
Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users’ lives, offering support, respect, and respect in a safe environment while treating each individual uniquely. Our core values are ‘Be open, be compassionate and be bold’, guiding our team in achieving the mission of helping people change their lives, grow as individuals, and live life to its full potential.
We are currently recruiting a Support Worker for the Southwest Prisons service, delivering psychosocial interventions to service users across the South West. Ideal candidates must have skills and experience in assessing and engaging service users, ensuring they receive appropriate interventions tailored to their needs. This role is perfect for professionals with experience in substance misuse issues, seeking to advance their career while working with a charity committed to development.
Location: HMP Exeter Hours: Full-time, 37.5 hours per week (Permanent) Note: Full-time at Change Grow Live is 37.5 hours per week. For part-time roles, salary and payments are pro rata based on contracted hours.
Embedded working patterns may include evenings, weekends, and bank holidays.
Responsibilities
Key Duties & Responsibilities
About the Role
- Support service users from initial engagement through their treatment/recovery journey.
- Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate.
- Collaborate with healthcare providers as part of an Integrated Health and Wellbeing model.
- Advocate for service users who are unwilling or unable to engage in treatment.
- Proactively follow up with missed appointments to encourage engagement.
- Contribute to risk management processes, including the prison ACCT process as appropriate.
- Support social (re)integration, enabling meaningful, purposeful lives for service users through promoting recovery, resilience, peer support, and self-determination.
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Core Accountabilities
- Assessment & Engagement: Assess needs and facilitate entry into appropriate interventions.
- Service Coordination: Work alongside multi-disciplinary teams to deliver holistic support.
- Advocacy & Proactive Follow-Up: Challenge non-engagement by finding alternative ways to engage users.
- System Management: Participate in risk procedures and safeguarding processes.
- Life Skills Support: Help service users navigate reintegration into society, reducing reoffending risks.
- Partnerships & Referrals: Collaborate externally (agencies/stakeholders) for smoother transitions.
- Continuous Improvement: Actively seek learning opportunities to upskill and improve service quality.
Requirements
What We’re Looking For
- Strong knowledge & experience in substance misuse, ideally in prison/criminal justice environments—first-hand or volunteering.
- Excellent communication skills (verbal/written) and proficiency in IT.
- Proactive initiative with strong time management and prioritisation abilities.
- Working knowledge of mental health interventions and adherence to best practice standards.
- Ability to work collaboratively (multi-disciplinary, internal, external stakeholders).
- Change resilience to respond to individual needs while upholding service standards.
- Commitment to information governance, including safeguarding protocols.
- Willingness to travel between consistent sites in the South West.
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What We Offer
Employee Benefits
- 25 days paid holiday (+ bank holidays, rising by 1 day per completed year of service). (Pro rata for part-time roles.)
- Wellness provisions: A weekly paid ‘Wellness Hour’ plus access to a Wellness Hub and Employee Assist Programme.
- Contributory pension scheme.
- Extensive benefits, including shopping, cinema, & holiday discounts.
- Supportive team environment.
- Dedicated training, career development & progression opportunities.
- Refer a Friend scheme.
- All benefits are pro rata for part-time roles.
Additional Notes
- This role is exclusively for direct applicants; agencies are not accepted.
- No visa sponsorship is available. Right-to-work in the UK must be confirmed at application stage.
- Early vacancy closure possible—apply early.
- Enhanced DBS check required for this post.
Salary & Timeline
Salary Range (pro rata for part-time roles):
- Allocated at CGL points 20 to 21 (~£26,296.03 – £27,165.10 annual salary).
- ILW & OLW: N/A (outside London weighting).
- No additional allowances required.
Interview Date: 29/07/2026 Closing Date: 19/07/2026
Contact Details
For queries, contact: Dorota Adametz dob dorota.adametz@cgl.org.uk tel 01392 415915
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