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Support Worker
Support Worker
Location: West Cornforth, Durham Contract: Permanent, full-time (37.5 hrs per week) Salary: £13.45 per hour (£26,300 per annum) Benefits:
- Health Cash Plan (up to £1140 yearly, covering dental, optical and therapies)
- 34 days leave (pro-rated, including public holidays + paid "me day")
- Paid volunteering time
- Pension contributions (up to 7%, including life assurance at 3x Base Salary)
- Supermarket discounts
- Travel expenses reimbursement
- Career development and training package
About the Role
Join the Support Worker team at Home Group and make a meaningful impact in the lives of customers every day. You’ll work to support independence, dignity, and connectedness, providing practical and emotional care tailored to each individual.
This role delivers practical and emotional support—no personal care is required—and focuses on activities like:
- Daily living assistance (meals, shopping, budgeting, cleaning)
- Appointment support and tenancy management
- Facilitating progress toward personal goals
What You’ll Do
Core Responsibilities
- Assist customers with daily activities, such as meal preparation, shopping, and cleaning, to promote self-sufficiency.
- Help arrange and accompany customers to appointments and activities, ensuring they maintain independence.
- Develop personalised support plans and track progress toward achievable goals, supporting confidence-building.
- Conduct risk assessments, safeguarding investigations and ensure compliance with health & safety regulations.
- Carry out office duties and paperwork using online document systems—familiarity with technology is essential.
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Requirements
Must-Haves
- Valid UK driving licence with business-use insurance.
- Reliable transportation or ability to work carrot-enabled (company pays mileage).
- Strong listening and communication skills, with the ability to tailor support to individual needs.
- Calm under pressure and the ability to work autonomously whilst being accountable for the work.
- Commitment to equality, inclusion, and wellbeing—we’re an inclusive employer committed to diversity.
- Enhanced DBS clearance (paid by us).
Desirable
- Experience with mental health (preferred, as many support plans involve emotional and behavioural considerations).
- Experience in a care-related environment (supporting, not mandatory but advantageous).
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Why Join the Team?
Work for one of the UK’s top 10 Great Places to Work—with the following:
- Purpose-driven work: You’ll improve daily lives and seeing progress makes a real difference.
- Twenty-first century training: Hands-on mentorship, digital upskilling, and CPD opportunities.
- Support from peers: friendly culture—learn and improve with the help of colleagues.
- Flexibility & rewards: Mileage expenses paid, boutiques and travel perks included.
Working Patterns
- 4-week rolling rota, 5 days per week (covering weekends and shifts)
- Shift timings include:
- 08:00–16:00
- 12:00–20:00
- 13:15–21:15 (Yes, we like to go the extra mile when it really matters)
Ready to apply? Click Apply Now to view the full role or email recruitment@homegroup.org.uk for reasonable adjustments.
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