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National Care Group Limited

Support Worker

Shildon
£12.71/hr
Posted about 16 hours ago
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Job Description

Support Worker

Salary: £12.71 per hour

Working Hours: 20 hours per week

Service: Highlea Care Limited

Location: Shildon


We are currently recruiting for a Support Worker to join our team at Highlea Care, Shildon.


About Highlea Care Limited

Highlea Care Limited is part of National Care Group. Highlea Care is a well-established and trusted provider of supported living and outreach services for adults with learning disabilities, autism, mental health needs, and other complex support requirements.

At the heart of everything we do is a person-centred approach — we work closely with each individual to understand their goals, build on their strengths, and help them live confident, independent, and fulfilling lives.

No day is the same and no individual we support is the same. Check out what a life is like as a support worker: https://youtu.be/B5BD5rwYp3E


About National Care Group

National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism, and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.

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Why Choose National Care Group?

At National Care Group, you’re not just joining a job—you're joining a mission: to empower people to live their best lives, with dignity, independence, and support every step of the way.


Here’s What’s In It For You

  • Paid, ongoing training with recognised qualifications
  • Clear career development pathways – we promote from within
  • A workplace that embraces diversity and inclusion
  • Refer-a-Friend rewards – get rewarded for bringing great people into our team
  • Flexible financial support – with instant access to earned pay via Stream

The Support Worker Role

As a Support Worker, you'll play a key role in the lives of those you support. You’ll help people build confidence, develop skills, and live fulfilling, independent lives. Every day is an opportunity to make a positive impact.

You Will

  • Provide personal care and support with eating, medication, and routine
  • Help plan and participate in fun activities, trips, and community events
  • Encourage independence and celebrate every milestone
  • Assist with daily tasks like cooking, cleaning, and errands
  • Build positive, trusting relationships through listening and open communication
  • Support individuals to plan and achieve their personal goals and ambition

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About You

If you're kind, dependable, and ready to make a lasting difference in someone’s life, we’d love to hear from you.

  • A caring, compassionate attitude
  • Motivation to support others in reaching their goals
  • Great listening and communication skills
  • Previous experience in care is welcome but not essential — we’ll give you all the training and support you need to thrive.

Curious but Not Quite Ready to Apply?

No problem — feel free to reach out and have a quick chat with our team! We’re happy to answer questions or give you a better sense of the role before you hit “submit.” Just drop us a message at rebekah.hunt@nationalcaregroup.com.


Don’t Meet Every Single Requirement?

We invite you to apply anyway!

At National Care Group, we are dedicated to building a diverse, inclusive, and authentic organization. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for!

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Skills

Personal Care
Communication
Listening
Compassion
Motivation
Independence Support
Relationship Building
Activity Planning

Location

Shildon, England, United Kingdom

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