Rethink Mental Illness
Support Worker
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Location: The Mead, Warminster
Job Type: Permanent Full Time (35 Hours)
Salary: £24,544.91 per annum
DBS Requirement: Enhanced DBS with Adults Barred List Check required
Make a difference every day
Do you believe that everyone deserves the opportunity to live life to the full, regardless of the challenges they face with their mental health?
At The Mead, we provide 24-hour support for people living with mental illness, helping them build confidence, develop independence, and take positive steps towards a brighter future. As a Mental Health Support Worker, you'll play a vital role in supporting residents on their recovery journey, helping them achieve their personal goals and move towards more independent living.
About the role
No two days are the same. You'll build positive, professional relationships with residents, providing practical and emotional support tailored to their individual needs. Working within a person-centred, recovery-focused environment, you'll empower people to develop life skills, improve wellbeing, and achieve outcomes that matter to them.
As a key worker, you'll support residents to:
- Build confidence and independence
- Develop everyday living skills
- Improve their mental and physical wellbeing
- Access education, employment, volunteering and community opportunities
- Manage risks and work towards personal recovery goals
- Move on to lower-support accommodation or independent living where appropriate
What you'll be doing
- Providing one-to-one support and key worker sessions
- Developing and reviewing support and recovery plans
- Encouraging residents to identify and achieve personal goals
- Supporting with daily living activities and personal care where required
- Working collaboratively with mental health professionals and external agencies
- Maintaining accurate records and documentation
- Promoting safeguarding, wellbeing and positive risk management
- Contributing to a supportive and inclusive team environment
Who we're looking for
We're interested in people who are passionate about supporting others and can bring empathy, resilience and a positive attitude to the role.
You'll have:
- Strong listening and communication skills
- A caring, patient and understanding approach
- The ability to build positive relationships and professional boundaries
- A willingness to learn and develop
- Values that align with Rethink Mental Illness and a commitment to person-centred support
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It would be great if you also have:
- Experience supporting people with mental health needs
- Experience in care, support work or another social care setting
- Experience of personal care
- Knowledge of recovery-focused practice, support planning and risk assessment
- Relevant health and social care qualifications
Why join Rethink Mental Illness?
At Rethink Mental Illness, people are at the heart of everything we do. We are driven by our values of Passion, Commitment, Openness, Hope, Expertise, Understanding and Equity, and our CARES behaviours help us create supportive environments where colleagues and the people we support can thrive.
When you join us, you'll become part of a team that:
- Makes a genuine difference to people's lives
- Encourages learning and professional development
- Works collaboratively and supports one another
- Champions recovery, independence and hope
- Values diversity, inclusion and equity
Ready to apply?
If you're compassionate, motivated and committed to helping people affected by mental illness achieve their goals, we'd love to hear from you.
Join us and help create opportunities, build confidence and inspire recovery every day.
Why Work With Rethink Mental Illness?
At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:
- Inclusive Culture: Join staff networks that champion diversity and inclusion.
- Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
- Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
- Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
- Learning & Development: Grow your career with structured onboarding and training opportunities.
- Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
- Referral Bonus: Earn up to £300 for introducing someone to our team.
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Diversity, Equity, Inclusion
Diversity is important to us, and we appreciate difference through inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
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