Surrey County Council
Support Worker
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Support Worker
Support Worker Vacancy – Full-Time
Starting Salary: £28,546 per annum (based on 36-hour working week)
The Opportunity
Are you passionate about creating lasting positive change in the lives of vulnerable adults? Surrey County Council is seeking a full-time Support Worker to join our Supported Living team in Guildford. This role offers an opportunity to make a meaningful difference to residents with learning disabilities and developing lifelong independence.
Our Offer to You
We provide a competitive benefits package to support your professional development and wellbeing:
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Annual Leave:
- 26 days (rising to 28 days after 2 years’ service, 31 days after 5 years)
- Option to purchase up to 10 extra days of annual leave
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Pension & Wellbeing:
- Generous local government pension scheme
- 5 days paid carer’s leave and 2 paid volunteering days annually
- Employee Assistance Programme (EAP) for health and wellbeing support
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Development & Rewards:
- Free access to a learning and development hub
- Discounts on fitness, travel and shopping
- Opportunity to gain qualifications, including the Care Certificate
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Extra Compensation:
- Weekend/bank holiday enhancements (50% extra pay per hour)
- Sleep-in pay of £45 per shift
- All training sessions are paid hours
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Convenience & Support:
- Free on-site staff parking
- Thorough induction and shadowing with experienced colleagues
About The Role
This position is based in the Service Delivery team under Health, Wellbeing and Adult Social Care, delivering direct care to individuals in supported living accommodation across Surrey—including Mallow Crescent. We are a Quality Care Commission (CQC)-registered service committed to excellence and continuous improvement.
Our vision is to be an employer of choice, fostering a team of passionate, dedicated staff to deliver outstanding care. Supported living homes for adults with learning disabilities receive regular inspections, and we take immense pride in upholding high standards across Surrey.
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Core Responsibilities
You will fulfil the following key duties:
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Supporting & Empowering Residents:
- Work alongside adults with learning disabilities to build independence and positivity
- Provide direct care (cooking, personal care, and community engagement)
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Care Deliverable:
- Plan, implement, and review individualised care plans
- Organise shifts in collaboration with colleagues
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Partnership & Reporting:
- Collaborate with external agencies when necessary
- Compile reports and participate in regular reviews
Training & Development:
- Mandatory induction training provided
- Opportunities for further training (under supervision)
We are seeking individuals with a genuine desire to help others. Experience in social care is not essential—as full training is provided. This is an opportunity to grow personally and profession to truly impact the lives of residents in a meaningful way.
Key Arrangements & Expectations
Location & Travel:
All Support Workers will need:
- A valid UK driving licence
- Access to a vehicle
- Willingness to travel across both urban and rural areas of Surrey
Clearance & Adjustments:
- Enhanced DBS Disclosure and Barring Service (DBS) check and Children and Adults’ Barred List checks (paid by the Council).
- Successful applicants with disabilities or long-term health conditions will receive reasonable adjustments.
Note: This role is not eligible for visa sponsorship.
What we Look For in Applicants
This role is open to candidates who meet the right holistic qualities rather than traditional qualifications. Highlight traits that demonstrate:
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Compassion & Sensitivity:
- A deep understanding and respect for adults with learning disabilities
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Empowerment & Promotion of Independence:
- Encouraging participation in community settings and activities
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Resilience & Adaptability:
- Maintaining calmness and positivity in challenging situations
- Adapting to circumstances while keeping a person-centred focus
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Collaboration & Cultural Awareness:
- Working alongside other agencies and upholding the needs of all service users
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Additional Skills: Ideal candidates will display flexibility, reliability, and a willingness to commit to the needs of residents.
How to Apply
To apply, submit your CV and complete the following application questions:
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Why this role?
- Describe what motivates you to apply, referencing Surrey County Council’s commitment to "leaving no one behind"
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Relevant experience or skills:
- Highlight transferable skills or experiences that align with the role
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Three qualities for success:
- Identify and explain three key qualities that demonstrate how you align with our values of collaboration, inclusivity, and adaptability
Closing Date: 12/07/2026 ( midnight) Interviews: In-person (date/location details to be provided)
Additional Information
Contacting Us
For queries regarding:
- Flexible working requests
- Transferable skills
- Employment barriers
Contact:
- Cristina Popovici (email: cristina.radu@surreycc.gov.uk)
- Valentin Ivanov (email: valentin.ivanov@surreycc.gov.uk)
- Jan Paling (email: jan.paling@surreycc.gov.uk)
The Local Government Reorganisation (LGR)
The Transition: From April 2027, Surrey County Council is transitioning to two new unitary councils. If your continuation in this role extends beyond this date, your employment terms will transfer without disruption.
Our Commitments to You
- Accessibility: Disability Confident Employer—guaranteed interviews for qualifying applicants with disabilities.
- Support: Reassuring adjustments at every stage of the application to interview process. We are committed to building a workplace where diversity and inclusion are celebrated.
Join our dynamic team to shape a more supportive system for Surrey’s residents. Together, we’ll continue innovating and delivering outstanding care.
Learn more about working with us: 🔗 [Surrey’s Our Life at Surrey Handbook](insert URL)
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