St Anne's Community Services
Support Worker Knaresborough - Full-time Hours

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Job Overview
Support Worker
Knaresborough
Starting salary £12.71ph
Rising to £12.91 after successful completion of probation, increasing to £13.10 after a further 12 months in post.
Our Knaresborough service assists clients 24 hours per day, 7 days a week. We have a variety of shifts including days and sleep-ins. We require enthusiastic, caring individuals to support clients in activities of their choice. If you enjoy going shopping, coffee shops, day trips, and supporting clients to achieve their goals, this rewarding job could be for you. This homely service is set in HG5 Knaresborough.
As a support worker, you will provide high-quality care and support to our clients to enable them to live the best life. You will need to be passionate about making a difference to clients' lives, helping them to fulfill their aspirations and ambitions.
St Annes community services has become one of the largest and most respected charities in the north of England. Bringing creativity and a can-do approach, all employees embody our values being person-centred, respectful, open, understanding, and dedicated (proud). We support nearly 2,000 vulnerable adults in specialist residential, supported living, and outreach services, enabling them through exceptional care and support to live the best life possible.
£12.71 per hour is the supplement rate, which is regularly reviewed. The standard hourly rate is £12.21. Please be aware that this rate can be withdrawn at any time.
Main duties of the job
- Person-Centred: Prepare person-centred support plans with clients which reflect their views and aspirations and respect their beliefs and opinions, reviewing and amending them as necessary and considering the client’s changing needs and wishes.
- Respectful: Support clients to fulfill their aspirations, supporting them to live as independently as possible, in accordance with their skills and abilities. This may include accompanying them on social visits and events, supporting them with their interests and hobbies, promoting choice, arranging activities and outings, and developing their skills and knowledge.
- Open: Communicate in an open and transparent way with clients and other team members, acting with integrity and doing what you say that you will do.
- Understanding: Where required, you may be asked to provide personal care to clients in a way that respects their choices and dignity. This can include assistance with washing and toileting.
- Dedicated: Keep appropriate, accurate records, including daily notes, with full involvement of the client.
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Working for our organisation
St. Anne's wants to reward its employees for their hard work. Employee benefits include:
- Rising 20 to 25 days plus statutory bank holiday
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed Job Description And Main Responsibilities
- Willing to provide an appropriate level of care and support to clients, in accordance with their care plan including personal care.
- Understanding of the importance of maintaining accurate written and numerical records.
- Ability to undertake a wide range of personal care and domestic duties (specific to each service).
- Able to carry out the physical requirements of the role including but not limited to climbing stairs/using hoists/pushing wheelchairs/moving people/night work. Adjustments will be considered in line with the Equality Act where these criteria cannot be met due to a disability.
- Understand or willing to learn how to use computer packages (such as Word, Outlook, and the Internet) and to undertake relevant training and qualification in care if required.
- Able to work cooperatively as a team member.
- Able to liaise and communicate effectively with carers, families, inspectors, and other external stakeholders.


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Person specification
Support Worker
Essential criteria
- Experience in care either personal or professional.
Desirable criteria
- Driver
St. Anne’s is working to actively promote equality, diversity, and inclusion.
We want people from underrepresented groups such as disabled, black and ethnic minority, Lesbian, Gay, Bi, Trans, and non-binary (LGBTQ+) communities to apply for all our roles.
St. Anne's is a Disability Confident employer. We are actively working to recruit and retain people with disabilities and long-term health conditions into our workforce. If you are an applicant who has a disability, you will be offered an interview if you meet the essential criteria for the job. Please contact recruitment on 0113 243 5151 opt 5 if you require any reasonable adjustments.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Apply online now
Further details / informal visits contact
Name: Julie Houseman
Job title: First Line Manager
Email address: julie.houseman@st-annes.org.uk
Telephone number: 07946 423947
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