Change Grow Live
Support Worker
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Support Worker – Psychosocial Interventions (Prison Service) – Southwest Prisons Service
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users' lives, offering support and respect in a safe environment. We treat each user as an individual and work with them to find the right treatment and care options.
Our core values are: ‘Be open, be compassionate, and be bold’—our team members embody these values daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We are currently recruiting a Support Worker to work as part of the Southwest Prisons Service, delivering psychosocial interventions to service users across the South West.
Our ideal candidate will bring:
- Skills and experience in assessing and engaging with service users
- Ability to ensure they access the right intervention at the right time, tailored to individual needs
This is an excellent opportunity for someone with experience in substance misuse issues looking to advance their career within a charity that supports both personal and professional development.
This role may include evenings, weekends, and bank holiday work.
Location: HMP Exeter
Hours: Full-time (37.5 hours per week) Contract: Permanent
Please note that at Change Grow Live:
- Full-time roles consist of 37.5 hours per week (Part-time salaries will be pro-rata based on hours).
About the Role
- Support service users from point of entry throughout their treatment/recovery journey
- Deliver psychosocial interventions as part of the Drug and Alcohol Recovery Service within the prison estate
- Collaborate closely with other healthcare providers as part of an Integrated Health and Wellbeing Model
- Advocate on behalf of service users who are unwilling or unable to engage with treatment
- Proactively follow up with service users who miss appointments to encourage engagement
- Contribute to risk management processes, including prison ACCT processes as required
- Work with service users to promote social (re)integration, empowering them to live meaningful, purposeful lives through recovery, resilience, peer support, and self-determination
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About You
Essential Requirements
- Strong understanding of substance misuse issues, preferably with experience in similar roles within prisons or criminal justice systems
- Excellent communication and interpersonal skills (both verbal and written), alongside proficient IT skills
- Highly proactive, with ability to work independently, demonstrating strong time management and prioritisation skills
- Good knowledge of mental health interventions, services, and best practices
- Ability to supportively collaborate with a variety of professionals, agencies, and internal/external stakeholders
- Understanding of managing change effectively while focusing on the needs of service users
- Compliance with information governance processes and adherence to all necessary safeguarding guidelines
- Willingness to seek out learning opportunities to develop and broaden professional knowledge and skills, whilst also facilitating the growth of others
- Mobility to travel between prison sites
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What We Offer You
- 25 days holiday (+ bank holidays) increasing by 1 day for every year of service (pro-rata for part-time)
- Paid ‘Wellness’ hour each week, complemented by a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Extensive benefits, including discounts on shopping, cinema, and holidays
- A friendly, welcoming team
- Training, career progression, and development opportunities
- Refer a Friend scheme
Additional Notes
Please ensure your application form and supporting statement reflect:
- The role’s requirements outlined in this job description
- How your skills and experiences align with the position’s needs
Direct applications only – no external agencies will be accepted.
Policy Note:
- This role is not eligible for visa sponsorship. Applicants must hold the right to work in the UK at the time of applying. For time-limited visa holders, we cannot support new visa applications or extensions.
We reserve the right to close the vacancy early in response to a high volume of applications. Apply as soon as possible to secure your opportunity.
Salary Range: CGL Points 20–21 (£26,296.03–£27,165.10)
Location Classification: Outside London Weighting Area
- Closing Date: 29/7/2026
- Application Deadline: 19/7/2026
Contact for Application Enquiries: Dorota Adametz 📧 dorota.adametz@cgl.org.uk 📞 01392 415915
Important: This post is subject to a Disclosure and Barring Service (DBS) check at enhanced level.
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