Nottingham Community Housing Association
Support Worker
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Salary: £24,871 - £25,371 per annum
Location: Newark
Hours: 37
Closing Date: 26/07/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 16 days at 23:59 BST.
The Vacancy
Here at NCHA we are looking for compassionate and enthusiastic Mental Health Support Workers to join our friendly and supportive Care & Support team in Newark.
Why work at NCHA?
We were proudly certified as one of the UK’s best places to work by Great Place to Work UK. We were also classed as one of the Best Workplaces for Wellbeing™, and the Best Workplaces for Women™ of 2024. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.
The Service
Lombard Street in Newark has 2 Mental Health Supported Living Services. Colleagues will support the residents in both short and longer-term support, to maximise their independent living skills whilst supporting them to manage and maintain their mental health and well-being. Every person we support has individual care plans specific to their needs so the range of support needed will be diverse and varied.
What You Will Be Doing
- Writing, reviewing support plans and risk assessments and updating daily records
- Giving practical and emotional support which may include budgeting, shopping, domestic duties, community-based activities and support to access educational or vocational opportunities
- Work as a team and liaise with the external care teams to meet the needs of the service users
- Maintain a healthy physical environment for service users and colleagues
- Lone working will also be required as part of this role.
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What We Need From You
Ideally you will live locally or be familiar with the local area to help provide the required support. You will be able to work in a rotating shift pattern. You must be able to get yourself to and from work - please note public transport options are limited
- You will have an ability to handle sometimes challenging situations and be resilient, whilst having a creative attitude to promote positive change
- You will be an effective communicator with a professional approach
- It would be great if you have some previous experience in a similar role but ultimately, if you can show compassion and empathy, be punctual, professional and enthusiastic we can train you to do the job
Working Hours
Lombard Street is a 24-hour service, so flexibility is key!
Day shifts run between 7am and 10:00pm, and night shifts are from 9:45pm to 7:00am.
Typical patterns include early shifts (7am - 2:15pm), late shifts (2pm - 10:00pm), and mid shifts start around 10am or 11am and finish between 6pm and 8pm.
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If you use public transport, it’s helpful to know that most daytime work starts at 7am and can finish as late as 10:00pm. Whilst sleep-in shifts are currently on hold, they may return in the future, so there’s always room for variety!
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
Please note we do not currently offer visa sponsorships. Previous applicants need not apply.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
- plan
NCHA
- pension
Free DBS
- checks
£250 referral bonus
Generous annual
- leave
Free healthcare
cash plan
Company social
- events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Documents
- Helping Our Customers - Download
- Equality Diversity and Inclusion Strategy - Download
- Support worker - Mental Health.docx - Download
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