BT Group
Supportability Engineering Specialist
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Supportability Engineering Specialist
Supportability Engineering Specialist
Req ID: 59270 Job Function: Security Division: UK Business Job Location: GBR London – Euston TE / Cheltenham (Hybrid: 5 days office-based, Monday–Friday 9am–5pm)
Advertised Salary: Competitive with Great Benefits Recruiter: Lloyd Hughes Closing Date: 23/07/2026 Posting Period: 02/07/2026 – 23/07/2026
You will undergo Developed Vetting (DV) Security Clearance before starting; an allowance of £5k per annum may apply while you hold this clearance. Minimum UK residency of 10+ years required for eligibility.
About BT Security: Security powers BT’s work—protecting thousands of daily cyber-attacks so millions can safely live, work, and connect. Join We Are The Protectors, a specialist security team trusted by governments globally to safeguard critical infrastructure. Your work will be innovative, diverse, and mission-driven, with rare project opportunities, cutting-edge tools, and unparalleled professional growth.
About The Role
As a Supportability Engineering Specialist, you will lead the creation, development, and maintenance of Managed Services with strategic agility. Aligning to AIA/ASD S-Series IPS specifications, Def Stan 00-600, and ITIL service operations, you’ll ensure operational excellence for technologies, locations, platforms, and solutions throughout the operational service lifecycle.
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Key Responsibilities
-
Programme Execution:
- Drive SA (Supportability Analysis) Programme delivery, including:
- Maintenance task analysis and software support provision
- PHS&T (Platform Health, Safety & the Environment) and disposal analysis
- Provider maintenance plans and day-to-day coordination
- Ensure timely SA task fulfillment and report maintenance
- Drive SA (Supportability Analysis) Programme delivery, including:
-
Stakeholder Liaison:
- Represent BT’s ILSM (Integrated Logistics Support Management) in formal and ad-hoc review meetings
- Collaborate with sub-contractors/suppliers to flow down ILS (Integrated Logistics Support) requirements
- Monitor ILS/SA product timelines and compliance
Requirements
Essential
- Deep knowledge of AIA/ASD S-Series IPS specifications and/or Def Stan 00-600/00-60 (MANDATORY).
- Significant experience in supportability analysis and ILS documentation for secure programmes.
- Compliance with BT [Security Policy, Assurance and Compliance].
Desirable
- Through-life cost and spares modelling.
- Expertise in Reliability/Ultimate/Mix asthma,Abandonamine/FMECA, spares provisioning.
- Experience with ILS tools (e.g., Logistic Information Repositories (LIRs), OPUS 10, PTC Windchill, AR&M solutions).
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Our Offer
- Tailored benefits to match your lifestyle:
- 10% performance bonus
- Private 24/7 GP access (for you and family)
- Up to 2 weeks paid carers’ leave
- Equalised parental leave: 18 weeks full-pay, 8 weeks half-pay
- Discounts on EE/BT products (mobile/broadband)
- Market-leading pension (5% + 10% company contribution)
- Holiday purchase scheme
- Optional: Add healthcare, dental, gym memberships post-onboarding
More Than a Job
- Next-gen cybersecurity is your arena: BT fends off +6,500 cyber-attacks daily, investing £40M+ annually in research.
- A chance to grow in a purpose-driven business with 3,000+ cybersecurity colleagues—the UK’s largest private-sector cyber employer.
- Diversity and inclusion are core toBT. Your unique background may be perfect—we celebrate contributions beyond ‘standard’ criteria.
Flexible working (e.g., job-sharing) is welcomed, and reasonable adjustments can be arranged. Apply now.
Join BT, connect for good. 🔗
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