Pobl Group
Supported Housing Partnership Officer
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Supported Housing Scheme Administrator
About the Role
You’ll be a key member of Codi’s supported housing team, reporting directly to the Supported Housing Partnerships Manager. In this role, you’ll work alongside colleagues across housing, compliance, and safeguarding teams, as well as with external partners such as managing agents, support providers, and local authorities.
Your work will focus on ensuring Codi’s supported housing schemes are well-managed, legally compliant, and consistently delivering high-quality experiences for residents. You’ll act as the primary point of contact for partners, addressing tasks like tenancy management, compliance monitoring, and identifying ways to improve services.
This role combines practical fieldwork with strategic engagement, such as:
- Visiting schemes to support on-site operations
- Reviewing compliance performance data
- Advising partners on tenancy and contract matters
- Driving continuous service improvements
Responsibilities
Your core duties will include:
- Tenancy Management – Supporting tenancies, managing neighbour complaints, and ensuring residence rights are upheld.
- Compliance Monitoring – Auditing schemes to align with regulatory standards and ensuring adherence to internal policies.
- Partner Engagement – Building strong working relationships with managing agents, support providers, and local authorities.
- Tenancy & Safeguarding Support – Assisting with tenancy enforcement, resolving anti-social behaviour cases, and safeguarding concerns.
- Decision-Making & Analysis – Using data to identify trends, inefficiencies, and opportunities while making clear, professional recommendations.
- Community Work – Regularly visiting schemes and representing Codi at partner meetings and forums.
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Your role demands a balance of hands-on problem-solving and strategic collaboration.
Requirements & Skills
We’re seeking a versatile professional with:
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Experience & Knowledge
- Strong background in housing management, tenancy management, or related fields
- Clear understanding of compliance standards, safeguarding policies, and tenancy law
- Familiarity with contract management and stakeholder communication
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Technical Skills
- Digital confidence with database administration, data analysis, and spreadsheet tools
- Ability to navigate schemes across multiple locations (travel-nationwide basis expected)
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Personal Attributes
- Proactive and solutions-focused
- Strong organisational skills with keen attention to detail
- Excellent communication for relationships with residents, partners, and leads
- Consistent commitment to equality, diversity, and inclusion
- Independence with the ability to work collaboratively as part of a team
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- Essential Logistics
- A valid driving licence and access to reliable transport (essential for scheme visits)
Benefits & wellness
This is a 12-month fixed-term role with a competitive package:
- Salary: £34,095 per annum
- Work-life balance:
- 9-day fortnight option
- 26 days holiday (pro-rata) + Bank Holidays
- Holiday entitlement increases to 31 days with an extra day per year
- Pensions & Support:
- Rising sick pay (up to 6 months full pay after 4 years)
- Privileges:
- Blue Light Card eligibility (discounts at 15,000 brands)
- Dedicated professional training & development
- Full details: https://codigroup.co.uk/careers
Our Values & Principles
At Codi Group, we stand for:
Compassionate, Authentic, Progressive
And our guiding principles – FREDIE – drive everything we do:
✔ Fairness ✔ Respect ✔ Equality ✔ Diversity ✔ Inclusion ✔ Engagement
We’re fully committed to equal opportunity for everyone, regardless of background.
Accommodations & Support
Should you require adjustments for the application process or require support, please contact us via:
- Email: talent@codigroup.co.uk
- Phone: +0300 373 5262
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