East Lancashire Hospitals NHS Trust
Switchboard Operator
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Switchboard Operator
Telephonist – Blackpool Teaching Hospital
The post will support the provision of a Comprehensive Telecommunications Service at Blackpool Hospitals.
About the Role
- The Telephonist will be based at the Blackpool Teaching Hospital.
- This role operates under a 24-hour/365-day shift pattern, including nights, weekends, and public holidays.
- Essential to be a lone worker during evening and night shifts.
- Flexibility is key—shifts may change abruptly due to absences or holiday coverage.
Key Responsibilities
- Contribute to an extensive telecommunications service for Blackpool Hospitals.
- Participate in a rotational shift pattern, adapting to working across weekends, public holidays, and evenings/night shifts.
- Telephone operators assist with daily communications, ensuring seamless service for both Trusted members and the general public.
- Collaborate within a strong team environment, despite occasional lone-work commitments.
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About One LSC
"One Lancashire and South Cumbria" (One LSC) — unified healthcare delivery across five trusts:
- Blackpool Teaching Hospitals NHS Foundation Trust
- East Lancashire Hospitals NHS Foundation Trust
- Lancashire and South Cumbria NHS Foundation Trust
- Lancashire Teaching Hospitals NHS Foundation Trust
- University Hospitals of Morecambe Bay NHS Foundation Trust
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Core Principles
- Unified services lead to improved patient outcomes.
- Eliminates duplication, maximises value for money.
- Enhances collaboration through shared systems and standard processes.
Requirements
- Highly motivated, experienced individual with reliability.
- Comfortable working independently when required.
Contact Details
- Switchboard Manager: Laura Peel
- Email: laura.peel@nhs.net (Note: Verify the email before reaching out)
- Telephone: 01253 951177
Availability for Informal Discussions & Visits
- Monday/Tuesday: 7:30 AM – 2:30 PM
- Thursday/Friday: 7:30 AM – 5:00 PM
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